{"data":[{"id":"96e0cb58-8d79-47a5-bde0-52c3c9536dea","text":"Lead Site Reliability Engineer","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"remote in Poland","team":"Engineering","allLocations":["remote in Poland"]},"content":{"description":"Kontakt.io is building the platform that care operations run on.\n\nWe reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.\n\nEasy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\nWe are looking for a Lead Site Reliability Engineer with a strong software engineering foundation and a strategic mindset to drive the reliability, scalability, and performance of our platform. This role is part of our Infrastructure Engineering team and will play a central part in shaping the architecture and direction of our SRE function.\n\nThe ideal candidate brings a deep understanding of software engineering principles applied to infrastructure. Rather than maintaining systems, you will lead the design and build them, developing automation, tooling, and resilient architecture that enable high availability and fault tolerance across our entire AWS-based platform.\n\nYou’ll work hands-on in designing resilient systems, improving deployment pipelines, and driving incident management practices. As a technical leader, you’ll also mentor engineers, shape technical strategy, and help build a culture of accountability, ownership, and continuous improvement across the organization.\n","descriptionHtml":"
Kontakt.io is building the platform that care operations run on.
We reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.
Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases,
Kontakt.io is the go-to platform for better and faster care delivery operations.
We are looking for a Lead Site Reliability Engineer with a strong software engineering foundation and a strategic mindset to drive the reliability, scalability, and performance of our platform. This role is part of our Infrastructure Engineering team and will play a central part in shaping the architecture and direction of our SRE function.
The ideal candidate brings a deep understanding of software engineering principles applied to infrastructure. Rather than maintaining systems, you will lead the design and build them, developing automation, tooling, and resilient architecture that enable high availability and fault tolerance across our entire AWS-based platform.
You’ll work hands-on in designing resilient systems, improving deployment pipelines, and driving incident management practices. As a technical leader, you’ll also mentor engineers, shape technical strategy, and help build a culture of accountability, ownership, and continuous improvement across the organization.
","lists":[{"content":"
Lead the design and implementation of scalable, fault-tolerant, and self-healing infrastructure and services across AWS and Kubernetes.Collaborate with Product, Engineering, and Infrastructure teams to align SRE initiatives with business priorities and platform needs.Define and drive adoption of SLIs, SLOs, and SLAs to ensure consistent performance and high reliability across the platform.Own and evolve observability strategies using Prometheus, OpenTelemetry, Grafana, and related tooling.Design and maintain infrastructure as code (Terraform) and drive GitOps best practices.Oversee major incident response and on-call practices, including incident reviews and long-term remediation planning.Mentor and support the growth of SRE and platform engineers, fostering a culture of engineering rigor and operational excellence.Contribute to the long-term reliability roadmap and architecture of high-throughput, real-time systems in healthcare operations.Drive process improvements in CI/CD, service ownership, chaos engineering, disaster recovery, and secure deployment.","text":"Responsibilities"},{"content":"
5+ years of experience in Site Reliability Engineering, Cloud Infrastructure, or Platform Engineering.5+ years of software engineering experience building production-grade systems (Java, Python, Go, or similar).Proven success scaling high-traffic, mission-critical platforms in SaaS, IoT, or healthcare environments.Deep expertise in cloud platforms (especially AWS), Kubernetes, and distributed system architecture.Hands-on experience with monitoring, logging, and observability tools (Prometheus, OpenTelemetry, Datadog, etc.).Extensive knowledge of CI/CD automation, GitOps workflows, and infrastructure-as-code (Terraform, Helm, ArgoCD).A track record of leading major incident response and running postmortems with a blameless, learning-focused approach.Strong understanding of networking, access control, and security within regulated environments (HIPAA, SOC 2).A leadership mindset—able to drive cross-functional alignment, lead initiatives, and mentor a high-performance SRE team.","text":"What You Bring"},{"content":"
Own Mission-Critical Reliability – Ensure hospitals and care facilities always stay online with a 99.99% uptime healthcare platform.Scale AI-Powered Infrastructure – Work on real-time automation and self-healing cloud systems that orchestrate care delivery.Drive Big Impact in Healthcare – Help reduce waste, optimize resources, and improve patient care with technology that delivers 10X ROI.Automation-First Culture – Minimize manual ops with cutting-edge automation, observability, and incident response strategies.Join a High-Performing Team – Work with top engineers, AI experts, and healthcare innovators solving real-world challenges.","text":"Why You'll Love It Here"}],"closing":"Ready to Build the Future of Healthcare?\nApply now and help scale the platform that care operations run on. 🚀\n","closingHtml":"
Ready to Build the Future of Healthcare?
Apply now and help scale the platform that care operations run on. 🚀
"},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/96e0cb58-8d79-47a5-bde0-52c3c9536dea","apply":"https://jobs.lever.co/kontakt/96e0cb58-8d79-47a5-bde0-52c3c9536dea/apply"}},{"id":"2dda6148-cf16-4e7c-9030-c642e2215735","text":"Events Marketer","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"New York, New York","team":"Sales&Marketing","allLocations":["New York, New York"]},"content":{"description":"Kontakt.io is building the platform that care operations run on.\n\nWe reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.\n\nEasy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\nWe are seeking a talented, creative, and highly organized Events Marketer to join our dynamic marketing team. This hybrid role, based in New York, will focus on managing and executing a wide variety of events and marketing initiatives that drive brand awareness, and customer engagement. From large industry trade shows to intimate client events and award shows, you will oversee the entire event lifecycle while ensuring each event is a memorable experience that enhances our brand. This role requires collaboration across multiple teams, effective vendor negotiations, logistics coordination, and travel to key events.The ideal candidate will have a strategic ABM mindset, creativity, and the ability to drive initiatives across cross-functional teams to deliver impactful event experiences that contribute to the growth of Kontakt.io.\n","descriptionHtml":"
Kontakt.io is building the platform that care operations run on.
We reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.
Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases,
Kontakt.io is the go-to platform for better and faster care delivery operations.
We are seeking a talented, creative, and highly organized Events Marketer to join our dynamic marketing team. This hybrid role, based in New York, will focus on managing and executing a wide variety of events and marketing initiatives that drive brand awareness, and customer engagement. From large industry trade shows to intimate client events and award shows, you will oversee the entire event lifecycle while ensuring each event is a memorable experience that enhances our brand. This role requires collaboration across multiple teams, effective vendor negotiations, logistics coordination, and travel to key events.The ideal candidate will have a strategic ABM mindset, creativity, and the ability to drive initiatives across cross-functional teams to deliver impactful event experiences that contribute to the growth of Kontakt.io. ","lists":[{"content":"
Event Planning & Execution:Plan, manage, and execute a diverse range of events, including industry trade shows, conferences, sponsored events, client-specific events, and company-hosted activations.Develop and maintain a comprehensive event calendar, ensuring alignment with business objectives and sales goals, while supporting ABM (Account-Based Marketing) strategies to engage target accounts.Own the logistics for each event, from venue selection, vendor negotiations, travel booking, to on-site coordination, ensuring every detail is executed flawlessly.Work with the marketing team to develop event collateral, presentations, and other promotional materials to support event goals.Assist with pre- and post-event marketing campaigns, ensuring smooth lead distribution and follow-up between the sales and SDR teams.Analyze post-event performance, tracking KPIs and gathering insights to refine and improve future event strategies.Organize and manage customer events, industry award nominations, and coordinate merchandising production and distribution.
Vendor & Budget Management:Negotiate contracts and manage relationships with external vendors, suppliers, and venues, ensuring quality deliverables and favorable terms.Own the event budget across all initiatives, ensuring that event spend aligns with marketing objectives and delivers measurable ROI.Oversee logistics for direct mail, event gifting, and other promotional campaigns associated with events, ensuring timely execution.
Collaboration & Stakeholder Management:Work cross-functionally with the marketing, sales, and customer success teams to create cohesive event experiences that meet business goals.Coordinate with internal stakeholders to gather input, share event updates, and ensure smooth collaboration throughout the planning and execution process.Leverage your ABM expertise to ensure that events are tailored to the needs of high-value accounts, delivering personalized and targeted experiences.","text":"Key responsibilities"},{"content":"
2+ years of experience in event marketing or event management, ideally in a B2B environment.Proven experience managing the logistics of large-scale events, from vendor negotiations to execution.Strong understanding of ABM (Account-Based Marketing) event strategies and their role in driving brand engagement and growth.Demonstrated creativity, with the ability to conceptualize and execute memorable event activations that stand out in a competitive landscape.Excellent project management skills with the ability to multitask, manage shifting deadlines, and navigate changing priorities.A proactive, solutions-oriented approach with a passion for delivering exceptional customer experiences.Strong communication and interpersonal skills, with the ability to collaborate across departments and with external partners.Comfortable with travel and working in a fast-paced, ever-evolving environment.","text":"What You Bring"},{"content":"
A hybrid work environment with 3 days in our NYC office each week (Tues, Weds, Thurs)Equity Health, dental, and vision insurance via Anthem Paid time off + 10 paid holidaysAny equipment/tech that you need to do your jobEnjoy free office snacks and drinks, occasional company-paid lunches, and team bonding events in NYC
","text":"We Offer"}],"closing":"We Make Things Easy\nEasy to Use. Simplicity is harder than complexity. Each of our apps focuses on a single user and a specific problem. We create solutions for everyone to help them get things done.\nEasy to Buy. We simplify pricing with a single, per-bed or per-room model that encompasses all the necessary produts and services to achieve your desired outcomes.\nEasy to Deploy. Using AI, cloud, and mobile technologies, our equipment autonomously communicates and validates itself without the need for human intervention, cutting deployment time from months to weeks or even days.\n\nWe Deliver Fast Outcomes\nIndustry’s #1 Time To Value. We accelerate your ROI and deliver positive outcomes to users faster than anyone else, thanks to how easy things work with our AI- and cloud-based platform.\nDelivered As A Service. Delivering everything from devices to apps to support, our as-a-service model allows you to add new use cases with a simple click. Gain agility and speed like never before.\nOutcome Driven. We deliver outcomes, not boxed equipment. From on-site installation to monitoring, all the way to service-level agreements, our approach is uniquely designed to ensure the outcomes you need.\n\nWe Ensure Unmatched Scalability\nPriced for Scaling. We offer scalable pricing, regardless of your project size. Enabling our customers to create value cost-effectively is a key element of our success.\nA Platform for Scaling. Lower TCO, quicker adoption of new use cases, extensive cloud scalability, and future-proofing your IT investments are among the many reasons why Kontakt.io is right for you.\nManaged for Scaling. SOC-2 and HIPAA compliant, our platform integrates with your wireless and security infrastructure, allowing you to use your current IT network with confidence and uninterrupted functionality.\n","closingHtml":"
We Make Things Easy
Easy to Use. Simplicity is harder than complexity. Each of our apps focuses on a single user and a specific problem. We create solutions for everyone to help them get things done.
Easy to Buy. We simplify pricing with a single, per-bed or per-room model that encompasses all the necessary produts and services to achieve your desired outcomes.
Easy to Deploy. Using AI, cloud, and mobile technologies, our equipment autonomously communicates and validates itself without the need for human intervention, cutting deployment time from months to weeks or even days.
We Deliver Fast Outcomes
Industry’s #1 Time To Value. We accelerate your ROI and deliver positive outcomes to users faster than anyone else, thanks to how easy things work with our AI- and cloud-based platform.
Delivered As A Service. Delivering everything from devices to apps to support, our as-a-service model allows you to add new use cases with a simple click. Gain agility and speed like never before.
Outcome Driven. We deliver outcomes, not boxed equipment. From on-site installation to monitoring, all the way to service-level agreements, our approach is uniquely designed to ensure the outcomes you need.
We Ensure Unmatched Scalability
Priced for Scaling. We offer scalable pricing, regardless of your project size. Enabling our customers to create value cost-effectively is a key element of our success.
A Platform for Scaling. Lower TCO, quicker adoption of new use cases, extensive cloud scalability, and future-proofing your IT investments are among the many reasons why Kontakt.io is right for you. Managed for Scaling. SOC-2 and HIPAA compliant, our platform integrates with your wireless and security infrastructure, allowing you to use your current IT network with confidence and uninterrupted functionality.
"},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/2dda6148-cf16-4e7c-9030-c642e2215735","apply":"https://jobs.lever.co/kontakt/2dda6148-cf16-4e7c-9030-c642e2215735/apply"}},{"id":"8819a0ca-3562-412f-92f0-bd36768978d0","text":"Software Project Manager","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Cracow","team":"Engineering","allLocations":["Cracow"]},"content":{"description":"Kontakt.io is building the platform that care operations run on.\n\nWe reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.\n\nEasy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\nAs a Software Project Manager, you will play a critical role in the successful delivery of software initiatives by managing execution, communications, and processes for the Kontakt.io Engineering team. You will report to the CTO and work closely with our Product Managers based in New York, US, ensuring effective communication, planning, and prioritization. Whereas the focus is on project delivery, process excellence, and cross-functional alignment, you will also play a meaningful role in shaping tactical product decisions—helping to refine requirements, unblock teams, and drive execution.\n","descriptionHtml":"
Kontakt.io is building the platform that care operations run on.
We reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.
Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases,
Kontakt.io is the go-to platform for better and faster care delivery operations.
As a Software Project Manager, you will play a critical role in the successful delivery of software initiatives by managing execution, communications, and processes for the Kontakt.io Engineering team. You will report to the CTO and work closely with our Product Managers based in New York, US, ensuring effective communication, planning, and prioritization. Whereas the focus is on project delivery, process excellence, and cross-functional alignment, you will also play a meaningful role in shaping tactical product decisions—helping to refine requirements, unblock teams, and drive execution. ","lists":[{"content":"
Act as the communication bridge between Engineering teams and Product Managers and stakeholders in New York, ensuring alignment across all phases of project delivery.Act as the go-to person for updates on development progress, blockers, and delivery risks.Drive and coordinate day-to-day project execution for the Engineering team.Own and manage project timelines, sprint planning, and milestone tracking.Manage and communicate cross-team dependencies—you'll work proactively to ensure upstream and downstream teams are aligned and aware of critical interlocks.Maintain and optimize project workflows in Jira, ensuring tasks are well-scoped, up-to-date, and visible.Coordinate with multiple internal teams (Engineering, Security, SRE, Product) to ensure blockers are removed quickly and risks are escalated appropriately.write and troubleshoot queries to support reporting and analysis (SQL)Understand and support basic scripting needs related to workflow automation and data tasks.Lead process improvements and help implement light automation to streamline workflows and reduce manual overhead.Develop clear and comprehensive project documentation, including delivery plans, risk registers, and decision logs using Confluence and other collaboration tools.Identify and manage project risks, ensuring timely escalation and resolution.Continuously improve delivery processes and team productivity by analyzing project metrics and feedback.","text":"Key responsibilities:"},{"content":"
5+ years of experience in project management within a software or technology organization with familiarity with SaaS platforms, or B2B software development environments.Proven success in managing cross-functional communication and driving complex project coordination across distributed teams.Deep expertise in Jira and Confluence—you're highly comfortable building workflows, dashboards, reports, and collaborative documentation without overburdening engineering teamUnderstanding and supporting basic scripting needs related to workflow automation and data tasks (like SQL)Strong organizational, communication, and problem-solving skills.Comfortable working independently and making sound decisions in a fast-paced environment.Professional proficiency in English, both written and spoken.Strong attention to detail, especially when tracking interdependencies and timelines.","text":"Qualifications:"},{"content":"
20 000 - 25 000 PLN gross/Employment Contract or equivalent/B2Bfast-paced and dynamic startup environment, flat structurework with our IoT experts and trending technologieshybrid work (office in Krakow)collaborative and self-organized environmentflexible working hoursprivate medical care, cafeteria system","text":"We offer:"}],"closing":"Ready to Build the Future of Healthcare?\nApply now and be part of the go-to platform for better, faster care delivery. 🚀\n","closingHtml":"
Ready to Build the Future of Healthcare?
Apply now and be part of the go-to platform for better, faster care delivery. 🚀
"},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/8819a0ca-3562-412f-92f0-bd36768978d0","apply":"https://jobs.lever.co/kontakt/8819a0ca-3562-412f-92f0-bd36768978d0/apply"}},{"id":"30752166-5154-4d3f-a26b-7190cf85d9fc","text":"Account Based Marketing (ABM) Manager","categories":{"commitment":null,"department":null,"level":null,"location":"New York City","team":"Sales&Marketing","allLocations":["New York City"]},"content":{"description":"Kontakt.io is building the platform that care operations run on. We reduce waste, cut costs, and improve revenue by improving throughout asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations. Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\nWe are seeking a results-driven and strategic Account-Based Marketing (ABM) Professional to join our growing marketing team. As an ABM Professional, you will play a key role in developing and executing high-impact ABM programs designed to engage our most strategic target accounts. This hybrid role, based in New York, offers the opportunity to work closely with dynamic marketing and sales teams to create tailored strategies that drive growth, deepen customer relationships, and accelerate revenue. The ideal candidate has a deep understanding of ABM strategies, enjoys collaborating across cross-functional teams, and has the ability to deliver measurable results.\n\n","descriptionHtml":"
Kontakt.io is building the platform that care operations run on. We reduce waste, cut costs, and improve revenue by improving throughout asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations. Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases,
Kontakt.io is the go-to platform for better and faster care delivery operations.
We are seeking a results-driven and strategic Account-Based Marketing (ABM) Professional to join our growing marketing team. As an ABM Professional, you will play a key role in developing and executing high-impact ABM programs designed to engage our most strategic target accounts. This hybrid role, based in New York, offers the opportunity to work closely with dynamic marketing and sales teams to create tailored strategies that drive growth, deepen customer relationships, and accelerate revenue. The ideal candidate has a deep understanding of ABM strategies, enjoys collaborating across cross-functional teams, and has the ability to deliver measurable results.
","lists":[{"content":"
3+ years of experience in B2B marketing, with a focus on Account-Based Marketing (ABM), ideally within the tech or healthcare environmentProven experience designing and executing successful ABM campaigns, with a strong track record of driving engagementSolid understanding of ABM tools and platforms (Salesforce, 6sense, etc) for campaign execution and reportingExcellent collaborative mindset and experience working directly with sales teams to develop and execute marketing programs that drive engagement and close deals fasterStrong project management skills with the ability to manage multiple initiatives simultaneously while meeting deadlines and maintaining attention to detailExcellent communication skills, with the ability to explain complex strategies and tactics to both marketing and sales teamsA creative “brand experience” mindset with the ability to think strategically and execute tacticallyComfortable with data analysis and using insights to optimize marketing efforts","text":"What You Bring"},{"content":"
A hybrid work environment with 3 days in our NYC office each weekThe opportunity to make a significant impact on the growth of a category-defining and innovative companyCompetitive salary and benefits packageA collaborative, dynamic team culture that values creativity, innovation, and personal growth","text":"Our Offer"},{"content":"
ABM Strategy & ExecutionDevelop and execute end-to-end ABM campaigns targeting high-value accounts, with a focus on personalized marketing initiatives that drive engagement and sales growth.Partner closely with sales to understand account needs, challenges, and goals—aligning marketing efforts to support and maximize account success.Create and deliver multi-channel campaigns (email, direct mail, digital ads, events, webinars, etc.), tailoring strategies and tactics to each account for maximum impact.Collaborate with content, digital, and creative teams to produce personalized assets and messaging that resonate with key accounts.
Cross-Functional CollaborationBuild strong relationships with sales, customer success, and product teams to ensure ABM efforts are fully aligned and deliver a seamless experience for target accounts.Coordinate with internal teams to plan and execute account-specific events, webinars, and thought leadership content aligned with the broader ABM strategy.
Measurement & ReportingTrack and analyze ABM campaign performance using platforms like Salesforce, 6sense, and other analytics tools to monitor engagement, conversions, and ROI.Leverage data-driven insights to optimize and refine ABM strategies, ensuring continuous improvement and effectiveness.
Event & Content ManagementPlan and manage high-touch, personalized events (virtual and in-person) such as exclusive webinars, roundtables, and industry gatherings for target accounts.Collaborate with content teams to develop tailored collateral, case studies, and presentations that align with the interests and needs of key personas within each account.","text":"Key Responsibilities "},{"content":"
3+ years of experience in B2B marketing, with a focus on Account-Based Marketing (ABM), ideally within the tech or healthcare environmentProven experience designing and executing successful ABM campaigns, with a strong track record of driving engagementSolid understanding of ABM tools and platforms (Salesforce, 6sense, etc) for campaign execution and reportingExcellent collaborative mindset and experience working directly with sales teams to develop and execute marketing programs that drive engagement and close deals fasterStrong project management skills with the ability to manage multiple initiatives simultaneously while meeting deadlines and maintaining attention to detailExcellent communication skills, with the ability to explain complex strategies and tactics to both marketing and sales teamsA creative “brand experience” mindset with the ability to think strategically and execute tacticallyComfortable with data analysis and using insights to optimize marketing efforts","text":"What You Bring"},{"content":"
A hybrid work environment with 3 days in our NYC office each week (Tues, Weds, Thurs) Equity Health, dental, and vision insurance via Anthem Paid time off + 10 paid holidaysAny equipment/tech that you need to do your jobEnjoy free office snacks and drinks, occasional company-paid lunches, and team bonding events in NYC ","text":"Benefits / Perks:"}],"closing":"\nWe Make Things Easy\nEasy to Use. Simplicity is harder than complexity. Each of our apps focuses on a single user and a specific problem. We create solutions for everyone to help them get things done.\nEasy to Buy. We simplify pricing with a single, per-bed or per-room model that encompasses all the necessary produts and services to achieve your desired outcomes.\nEasy to Deploy. Using AI, cloud, and mobile technologies, our equipment autonomously communicates and validates itself without the need for human intervention, cutting deployment time from months to weeks or even days.\n\nWe Deliver Fast Outcomes\nIndustry’s #1 Time To Value. We accelerate your ROI and deliver positive outcomes to users faster than anyone else, thanks to how easy things work with our AI- and cloud-based platform.\nDelivered As A Service. Delivering everything from devices to apps to support, our as-a-service model allows you to add new use cases with a simple click. Gain agility and speed like never before.\nOutcome Driven. We deliver outcomes, not boxed equipment. From on-site installation to monitoring, all the way to service-level agreements, our approach is uniquely designed to ensure the outcomes you need.\n\nWe Ensure Unmatched Scalability\nPriced for Scaling. We offer scalable pricing, regardless of your project size. Enabling our customers to create value cost-effectively is a key element of our success.\nA Platform for Scaling. Lower TCO, quicker adoption of new use cases, extensive cloud scalability, and future-proofing your IT investments are among the many reasons why Kontakt.io is right for you.\nManaged for Scaling. SOC-2 and HIPAA compliant, our platform integrates with your wireless and security infrastructure, allowing you to use your current IT network with confidence and uninterrupted functionality.\n","closingHtml":"
We Make Things Easy
Easy to Use. Simplicity is harder than complexity. Each of our apps focuses on a single user and a specific problem. We create solutions for everyone to help them get things done.
Easy to Buy. We simplify pricing with a single, per-bed or per-room model that encompasses all the necessary produts and services to achieve your desired outcomes.
Easy to Deploy. Using AI, cloud, and mobile technologies, our equipment autonomously communicates and validates itself without the need for human intervention, cutting deployment time from months to weeks or even days.
We Deliver Fast Outcomes
Industry’s #1 Time To Value. We accelerate your ROI and deliver positive outcomes to users faster than anyone else, thanks to how easy things work with our AI- and cloud-based platform.
Delivered As A Service. Delivering everything from devices to apps to support, our as-a-service model allows you to add new use cases with a simple click. Gain agility and speed like never before.
Outcome Driven. We deliver outcomes, not boxed equipment. From on-site installation to monitoring, all the way to service-level agreements, our approach is uniquely designed to ensure the outcomes you need.
We Ensure Unmatched Scalability
Priced for Scaling. We offer scalable pricing, regardless of your project size. Enabling our customers to create value cost-effectively is a key element of our success.
A Platform for Scaling. Lower TCO, quicker adoption of new use cases, extensive cloud scalability, and future-proofing your IT investments are among the many reasons why Kontakt.io is right for you. Managed for Scaling. SOC-2 and HIPAA compliant, our platform integrates with your wireless and security infrastructure, allowing you to use your current IT network with confidence and uninterrupted functionality.
"},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/30752166-5154-4d3f-a26b-7190cf85d9fc","apply":"https://jobs.lever.co/kontakt/30752166-5154-4d3f-a26b-7190cf85d9fc/apply"}},{"id":"e352600b-4702-40cf-8786-d27160f1cf6d","text":"Software Engineer in Test","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Cracow","team":"Engineering","allLocations":["Cracow"]},"content":{"description":"Kontakt.io is building the platform that care operations run on. \nWe reduce waste, cut costs, and improve revenue by improving throughout asset utilization and staff productivity. \n\nOur platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations. Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\nCurrently, we are looking for \nSoftware Engineer in Test\n\nSuccess in this position requires a solid understanding of technical solutions, a passion for a high-quality, problem-solving approach, persistence, flexibility and proactiveness in identifying opportunities. Your role will be to develop an overall system test plan & the best test strategy to ensure that Kontakt.io products are tested thoroughly to meet quality standards. We are looking for a person who is able to work independently with the ability to look at the problem from a product perspective, suggest proper solutions and then execute against them.\n","descriptionHtml":"
Kontakt.io is building the platform that care operations run on.
We reduce waste, cut costs, and improve revenue by improving throughout asset utilization and staff productivity.
Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations. Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases,
Kontakt.io is the go-to platform for better and faster care delivery operations.
Currently, we are looking for
Software Engineer in Test
Success in this position requires a solid understanding of technical solutions, a passion for a high-quality, problem-solving approach, persistence, flexibility and proactiveness in identifying opportunities. Your role will be to develop an overall system test plan & the best test strategy to ensure that Kontakt.io products are tested thoroughly to meet quality standards. We are looking for a person who is able to work independently with the ability to look at the problem from a product perspective, suggest proper solutions and then execute against them.
","lists":[{"content":"
Design and execute detailed test plans, test cases, and test sequences for functional, integration, system, and regression testing.Develop, maintain, and enhance automated test cases using Python (or other scripting languages as needed), focusing on regression, sanity, and integration tests to improve testing speed and reliability.Identify or build appropriate tooling to complement our testing strategies.Execute manual test cases and accurately log defects into the bug tracking system in accordance with QA standards and best practices. Collaborate with development teams to ensure timely resolution.Review and analyze technical specifications and convert them into comprehensive test cases, ensuring optimal coverage and alignment with business and technical requirements.Communicate with the team on a daily basis to exchange insights, align on priorities, and contribute to continuous improvement in testing and quality assurance processes.Work cross-team to identify areas for collaboration.Take part in 24/7 on-call rotation
","text":"You will be expected to:"},{"content":"
bachelor's degree in Electronics Engineering/Computer Science or other scientific/technical discipline a high level of Engineering test skills including usage of various forms of test/measurement equipment and scripting knowledge of Python/previous experience in Python programming (pytest, API testing, requests library), Curlexperience in Cypress, Test Rigor, SQLDatabase experienceexperience in Test Framework development, test automationexperience in creating software product-specific test plansexperience in test designingdemonstrate an ability to write high quality end-to-end functional and system test plansdemonstrate the ability to provide meaningful and clear test execution resultsadvanced in English and Polish","text":"Our requirements:"},{"content":"
work with trending technologies such as IoT and BLEfast-paced and dynamic startup environment, flat structure B2B contract or a permanent agreementcompetitive salary and stock option planhybrid work (office in Krakow)collaborative and self-organized environmentflexible working hoursprivate medical care, cafeteria system
","text":"We offer: "}],"closing":"Ready to Build the Future of Healthcare?\nApply now and help to build the platform that care operations run on. 🚀\n","closingHtml":"
Ready to Build the Future of Healthcare?
Apply now and help to build the platform that care operations run on. 🚀
"},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/e352600b-4702-40cf-8786-d27160f1cf6d","apply":"https://jobs.lever.co/kontakt/e352600b-4702-40cf-8786-d27160f1cf6d/apply"}},{"id":"0ee6b1a4-198e-4e3c-83d1-95a6712e5357","text":"Enterprise Account Executive","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"United States","team":"Sales&Marketing","allLocations":["United States"]},"content":{"description":"Kontakt.io is building the platform that care operations run on.\n\nWe reduce waste, cut costs, and improve throughput by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and EHR integration, our platform empowers care teams with self-learning agents that adapt in real time — enhancing operational performance and transforming patient care.\n\nWe’re trusted by HCA, Dignity Health, Mercy Health, Trinity Health, and the U.S. Department of Veterans Affairs, and we’ve quadrupled our ARR in the last 24 months. Now, with $47.5M in funding from Goldman Sachs, we’re scaling toward $100M+ ARR — and we’re looking for an Enterprise Account Executive to join our mission.\n\nThis role is focused on net-new logo acquisition within a defined geographic patch, supported by a dedicated SDR function, enablement team, and cross-functional leadership.\n","descriptionHtml":"
Kontakt.io is building the platform that care operations run on.
We reduce waste, cut costs, and improve throughput by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and EHR integration, our platform empowers care teams with self-learning agents that adapt in real time — enhancing operational performance and transforming patient care.
We’re trusted by HCA, Dignity Health, Mercy Health, Trinity Health, and the U.S. Department of Veterans Affairs, and we’ve quadrupled our ARR in the last 24 months. Now, with $
47.5M in funding from Goldman Sachs, we’re scaling toward $100M+ ARR — and we’re looking for an Enterprise Account Executive to join our mission.
This role is focused on net-new logo acquisition within a defined geographic patch, supported by a dedicated SDR function, enablement team, and cross-functional leadership.
","lists":[{"content":"
Own your territory: You’ll build and execute a territory plan focused on engaging new health systems, hospitals, and regional provider groups
Drive end-to-end sales — from outbound prospecting to negotiation and close — focused on complex, multi-stakeholder enterprise deals
Leverage Salesforce, Gong, and 6sense to identify key accounts, improve engagement, and forecast with accuracy
Collaborate cross-functionally with Sales Enablement, Product, and Leadership to refine your message and maximize your impact
Represent Kontakt.io at industry trade shows and healthcare conferences, using them as strategic tools to engage new prospects
Apply insight from our top national accounts to guide messaging in your region — you’ll bring proven value to new customers","text":"💼 What You’ll Do"},{"content":"
We’ve mapped out a clear path for success — so you know exactly what’s expected, and what’s possible:
30 Days: Get ramped up fast. Complete onboarding, master the tools, and develop a territory plan grounded in data.
60 Days: Start executing. Launch outreach campaigns, book meetings, and begin building your early pipeline.
90 Days: Gain traction. Advance several real opportunities and develop relationships with key accounts.
6 Months: Own your patch. Build a strong, high-quality pipeline, engage decision-makers, and demonstrate real progress toward your quota.","text":"🚀 What Success Looks Like"},{"content":"
Have 5+ years of success in complex B2B sales, ideally in healthcare SaaS, RTLS, or IoT
Understand long-cycle, consultative sales and how to build trust with Ops, CIOs, CFOs, and clinical leaders
Thrive in territory ownership, with strong outbound habits and SDR support
Balance autonomy with collaboration, working cross-functionally and welcoming leadership visibility
Bring rigor to your pipeline: detailed notes, clean forecasting, and insight-led selling
Bonus: Experience with Salesforce, Gong, and/or 6sense","text":"✅ You’re a Fit If You..."},{"content":"
Equity in a high-growth company on a clear trajectory toward $100M+ ARR
Health, dental, and vision insurance
Paid time off plus 10 paid holidays
Any equipment or tech you need to do your job effectively
","text":"🎁 Benefits"}],"closing":"We Make Things Easy\nEasy to Use. Simplicity is harder than complexity. Each of our apps focuses on a single user and a specific problem. We create solutions for everyone to help them get things done.\nEasy to Buy. We simplify pricing with a single, per-bed or per-room model that encompasses all the necessary produts and services to achieve your desired outcomes.\nEasy to Deploy. Using AI, cloud, and mobile technologies, our equipment autonomously communicates and validates itself without the need for human intervention, cutting deployment time from months to weeks or even days.\n\nWe Deliver Fast Outcomes\nIndustry’s #1 Time To Value. We accelerate your ROI and deliver positive outcomes to users faster than anyone else, thanks to how easy things work with our AI- and cloud-based platform.\nDelivered As A Service. Delivering everything from devices to apps to support, our as-a-service model allows you to add new use cases with a simple click. Gain agility and speed like never before.\nOutcome Driven. We deliver outcomes, not boxed equipment. From on-site installation to monitoring, all the way to service-level agreements, our approach is uniquely designed to ensure the outcomes you need.\n\nWe Ensure Unmatched Scalability\nPriced for Scaling. We offer scalable pricing, regardless of your project size. Enabling our customers to create value cost-effectively is a key element of our success.\nA Platform for Scaling. Lower TCO, quicker adoption of new use cases, extensive cloud scalability, and future-proofing your IT investments are among the many reasons why Kontakt.io is right for you.\nManaged for Scaling. SOC-2 and HIPAA compliant, our platform integrates with your wireless and security infrastructure, allowing you to use your current IT network with confidence and uninterrupted functionality.\nApply for this job\n\n","closingHtml":"
We Make Things Easy
Easy to Use. Simplicity is harder than complexity. Each of our apps focuses on a single user and a specific problem. We create solutions for everyone to help them get things done.
Easy to Buy. We simplify pricing with a single, per-bed or per-room model that encompasses all the necessary produts and services to achieve your desired outcomes.
Easy to Deploy. Using AI, cloud, and mobile technologies, our equipment autonomously communicates and validates itself without the need for human intervention, cutting deployment time from months to weeks or even days.
We Deliver Fast Outcomes
Industry’s #1 Time To Value. We accelerate your ROI and deliver positive outcomes to users faster than anyone else, thanks to how easy things work with our AI- and cloud-based platform.
Delivered As A Service. Delivering everything from devices to apps to support, our as-a-service model allows you to add new use cases with a simple click. Gain agility and speed like never before.
Outcome Driven. We deliver outcomes, not boxed equipment. From on-site installation to monitoring, all the way to service-level agreements, our approach is uniquely designed to ensure the outcomes you need.
We Ensure Unmatched Scalability
Priced for Scaling. We offer scalable pricing, regardless of your project size. Enabling our customers to create value cost-effectively is a key element of our success.
A Platform for Scaling. Lower TCO, quicker adoption of new use cases, extensive cloud scalability, and future-proofing your IT investments are among the many reasons why Kontakt.io is right for you. Managed for Scaling. SOC-2 and HIPAA compliant, our platform integrates with your wireless and security infrastructure, allowing you to use your current IT network with confidence and uninterrupted functionality.
"},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/0ee6b1a4-198e-4e3c-83d1-95a6712e5357","apply":"https://jobs.lever.co/kontakt/0ee6b1a4-198e-4e3c-83d1-95a6712e5357/apply"}},{"id":"dffc28e2-53d8-4867-a27e-320785b3bcbd","text":"Senior Software Engineer","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"remote in Poland","team":"Engineering","allLocations":["remote in Poland"]},"content":{"description":"Mission Statement: \n\nKontakt.io is building the platform that care operations run on.\n\nWe reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.\n\nEasy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\nSuccess in this position requires a passion for building high-performing and reliable applications. You need to have an internal urge to come up with innovative ideas and look for the best tools to solve scalability problems. \n\nOur tech stack : \n- backend: Kotlin, Java 15+ ; Spring boot, spring-data, Kafka, MongoDB, PostgreSQL, Docker, Kubernetes, Python, AWS\n\nWe are looking for a person who is able to work independently with the ability to look at the problem from a product perspective, suggest proper solutions and then execute against them. \n\n","descriptionHtml":"
Mission Statement:
Kontakt.io is building the platform that care operations run on.
We reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.
Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases,
Kontakt.io is the go-to platform for better and faster care delivery operations.
Success in this position requires a passion for building high-performing and reliable applications. You need to have an internal urge to come up with innovative ideas and look for the best tools to solve scalability problems.
Our tech stack :
- backend: Kotlin, Java 15+ ; Spring boot, spring-data, Kafka, MongoDB, PostgreSQL, Docker, Kubernetes, Python, AWS
We are looking for a person who is able to work independently with the ability to look at the problem from a product perspective, suggest proper solutions and then execute against them.
","lists":[{"content":"
develop user-facing Kontakt.io Appsdefine data models and work with database systems like MongoDB and Postgresestablish connectivity with third-party systems using modern integrations technologies like RESTful APIs, WSS Streams, Webhooks, Kafka streamsbuild modular and reusable components and librariescontribute to key architectural decisions that directly impact the scalability of Kontakt.io Apps.write and maintain documentationwrite performance testssupport and maintain CI/CD Workflows create and drive best practices in the team (including peer reviews and building for testability)propose any upgrades and updates necessary for keeping up with modern security and development best practicesparticipate in 24/7 on-call rotation","text":"You will be expected to:"},{"content":"
8+ years of software engineering experiencehands-on experience in designing and developing highly scalable applications using modern technology stacks such as Java/Kotlin, strong Kafka experiencestrong microservice architecture experienceknowledge of Spring frameworksthe ability to naturally follow good development practices like test automation, CI/CD, source version control, etcexperience with development for and deployment to AWSgood communication skills (English is a must)Big Data experience is a great asset","text":"Our requirements: "},{"content":"
160 -190 PLN net/B2B/h or 20 000 - 23 000 PLN gross/Employment Contract fast-paced and dynamic startup environment, flat structurecompetitive salary and stock option planwork with our IoT experts and trending technologies remote or hybrid work (office in Krakow)collaborative and self-organized environmentflexible working hoursprivate medical care, cafeteria system","text":"We offer:"}],"closing":"Ready to Build the Future of Healthcare?\n","closingHtml":"
Ready to Build the Future of Healthcare?
"},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/dffc28e2-53d8-4867-a27e-320785b3bcbd","apply":"https://jobs.lever.co/kontakt/dffc28e2-53d8-4867-a27e-320785b3bcbd/apply"}},{"id":"bac4c98a-db67-4aa1-857f-0b01bf1248ba","text":"Chief Accountant","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Cracow","team":"Accounting","allLocations":["Cracow"]},"content":{"description":"Kontakt.io buduje platformę, na której opiera się funkcjonowanie systemu opieki zdrowotnej. Dzięki zwiększeniu efektywności wykorzystania zasobów i produktywności personelu redukujemy marnotrawstwo, obniżamy koszty i zwiększamy przychody. Nasza platforma wykorzystuje sztuczną inteligencję (AI), technologię lokalizacji w czasie rzeczywistym (RTLS) oraz dane z elektronicznej dokumentacji medycznej (EHR), umożliwiając samouczącym się agentom automatyzację przepływów pracy, adaptację w czasie rzeczywistym oraz koordynację całego procesu świadczenia opieki.\n","descriptionHtml":"
Kontakt.io buduje platformę, na której opiera się funkcjonowanie systemu opieki zdrowotnej. Dzięki zwiększeniu efektywności wykorzystania zasobów i produktywności personelu redukujemy marnotrawstwo, obniżamy koszty i zwiększamy przychody. Nasza platforma wykorzystuje sztuczną inteligencję (AI), technologię lokalizacji w czasie rzeczywistym (RTLS) oraz dane z elektronicznej dokumentacji medycznej (EHR), umożliwiając samouczącym się agentom automatyzację przepływów pracy, adaptację w czasie rzeczywistym oraz koordynację całego procesu świadczenia opieki.
","lists":[{"content":"
Kompleksowa obsługa księgowości firmy - działania księgowe związane z polskim podmiotemPrzygotowywanie sprawozdań finansowych i deklaracji podatkowychWspółpraca z audytorami, doradcami podatkowymi oraz instytucjami zewnętrznymiPrzygotowywanie i monitorowanie budżetów oraz prognoz finansowychAnaliza odchyleń między wynikami planowanymi a rzeczywistymiMonitorowanie i analiza kluczowych wskaźników efektywności (KPI)Identyfikacja ryzyk finansowych oraz rekomendowanie działań korygującychWdrażanie nowoczesnych narzędzi analitycznych i systemów raportowaniaRaportowanie wyników finansowych i kontrolnych do zarząduWspółpraca z działem finansowym w Stanach Zjednoczonych w celu optymalizacji kosztów i poprawy rentownościWsparcie w rozwoju zawodowym członków zespołu oraz wdrażanie najlepszych praktyk w zakresie księgowości i kontrolingu","text":"Zakres Obowiązków"},{"content":"
Wykształcenie wyższe, preferowane kierunki: rachunkowość, finanse, ekonomiaMinimum 5-letnie doświadczenie na stanowisku księgowym, z elementami kontrolingu finansowego w spółkach zagranicznychdoświadczenie w prowadzeniu księgowości w polskim podmiocieBiegła znajomość przepisów rachunkowości, prawa podatkowego oraz zasad kontrolinguDoświadczenie w przygotowywaniu budżetów, prognoz i raportowaniu finansowymUmiejętność analitycznego myślenia, skrupulatność oraz zdolności organizacyjneZnajomość programów księgowych (preferowany NetSuite) oraz zaawansowana znajomość pakietu MS Office, w szczególności ExcelBiegła znajomość języka angielskiego","text":"Wymagania"},{"content":"
Konkurencyjne wynagrodzenie oraz kompleksowy pakiet benefitów (m.in. prywatna opieka medyczny, program kafeteryjny, ubezpieczenie grupowe).Elastyczny model pracy hybrydowej (3 dni w biurze).Wspierające i przyjazne środowisko pracy, w którym Twoje pomysły naprawdę mają znaczenie.Ekscytujące projekty o międzynarodowym zasięgu, dające realną możliwość wpływania na rozwój firmy.","text":"Nasza Oferta"}],"closing":"","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/bac4c98a-db67-4aa1-857f-0b01bf1248ba","apply":"https://jobs.lever.co/kontakt/bac4c98a-db67-4aa1-857f-0b01bf1248ba/apply"}},{"id":"5db831dd-2526-42e4-bd07-ff2335ef5cb5","text":"Lead Site Reliability Engineer","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"New York City","team":"Engineering","allLocations":["New York City"]},"content":{"description":"Kontakt.io is building the platform that care operations run on.\n\nWe reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.\n\nEasy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\nWe are looking for a Lead Site Reliability Engineer with a strong software engineering foundation and a strategic mindset to drive the reliability, scalability, and performance of our platform. This role is part of our Infrastructure Engineering team and will play a central part in shaping the architecture and direction of our SRE function.\n\nThe ideal candidate brings a deep understanding of software engineering principles applied to infrastructure. Rather than maintaining systems, you will lead the design and build them, developing automation, tooling, and resilient architecture that enable high availability and fault tolerance across our entire AWS-based platform.\n\nYou’ll work hands-on in designing resilient systems, improving deployment pipelines, and driving incident management practices. As a technical leader, you’ll also mentor engineers, shape technical strategy, and help build a culture of accountability, ownership, and continuous improvement across the organization.\n","descriptionHtml":"
Kontakt.io is building the platform that care operations run on.
We reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.
Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases,
Kontakt.io is the go-to platform for better and faster care delivery operations.
We are looking for a Lead Site Reliability Engineer with a strong software engineering foundation and a strategic mindset to drive the reliability, scalability, and performance of our platform. This role is part of our Infrastructure Engineering team and will play a central part in shaping the architecture and direction of our SRE function.
The ideal candidate brings a deep understanding of software engineering principles applied to infrastructure. Rather than maintaining systems, you will lead the design and build them, developing automation, tooling, and resilient architecture that enable high availability and fault tolerance across our entire AWS-based platform.
You’ll work hands-on in designing resilient systems, improving deployment pipelines, and driving incident management practices. As a technical leader, you’ll also mentor engineers, shape technical strategy, and help build a culture of accountability, ownership, and continuous improvement across the organization.
","lists":[{"content":"
Lead the design and implementation of scalable, fault-tolerant, and self-healing infrastructure and services across AWS and Kubernetes.Collaborate with Product, Engineering, and Infrastructure teams to align SRE initiatives with business priorities and platform needs.Define and drive adoption of SLIs, SLOs, and SLAs to ensure consistent performance and high reliability across the platform.Own and evolve observability strategies using Prometheus, OpenTelemetry, Grafana, and related tooling.Design and maintain infrastructure as code (Terraform) and drive GitOps best practices.Oversee major incident response and on-call practices, including incident reviews and long-term remediation planning.Mentor and support the growth of SRE and platform engineers, fostering a culture of engineering rigor and operational excellence.Contribute to the long-term reliability roadmap and architecture of high-throughput, real-time systems in healthcare operations.Drive process improvements in CI/CD, service ownership, chaos engineering, disaster recovery, and secure deployment.","text":"Responsibilities"},{"content":"
5+ years of experience in Site Reliability Engineering, Cloud Infrastructure, or Platform Engineering.5+ years of software engineering experience building production-grade systems (Java, Python, Go, or similar).Proven success scaling high-traffic, mission-critical platforms in SaaS, IoT, or healthcare environments.Deep expertise in cloud platforms (especially AWS), Kubernetes, and distributed system architecture.Hands-on experience with monitoring, logging, and observability tools (Prometheus, OpenTelemetry, Datadog, etc.).Extensive knowledge of CI/CD automation, GitOps workflows, and infrastructure-as-code (Terraform, Helm, ArgoCD).A track record of leading major incident response and running postmortems with a blameless, learning-focused approach.Strong understanding of networking, access control, and security within regulated environments (HIPAA, SOC 2).A leadership mindset—able to drive cross-functional alignment, lead initiatives, and mentor a high-performance SRE team.","text":"What You Bring"},{"content":"
Own Mission-Critical Reliability – Ensure hospitals and care facilities always stay online with a 99.99% uptime healthcare platform.Scale AI-Powered Infrastructure – Work on real-time automation and self-healing cloud systems that orchestrate care delivery.Drive Big Impact in Healthcare – Help reduce waste, optimize resources, and improve patient care with technology that delivers 10X ROI.Automation-First Culture – Minimize manual ops with cutting-edge automation, observability, and incident response strategies.Join a High-Performing Team – Work with top engineers, AI experts, and healthcare innovators solving real-world challenges.","text":"Why You'll Love It Here"}],"closing":"Ready to Build the Future of Healthcare?\nApply now and help scale the platform that care operations run on. 🚀\n","closingHtml":"
Ready to Build the Future of Healthcare?
Apply now and help scale the platform that care operations run on. 🚀
"},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/5db831dd-2526-42e4-bd07-ff2335ef5cb5","apply":"https://jobs.lever.co/kontakt/5db831dd-2526-42e4-bd07-ff2335ef5cb5/apply"}},{"id":"7f65c5b6-9dd4-4f35-b454-ecd6d15e5707","text":"Infrastructure Leader","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"New York, New York","team":"Engineering","allLocations":["New York, New York"]},"content":{"description":"Kontakt.io is building the platform that care operations run on.\n\nWe reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.\n\nEasy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\nAs we continue to scale, we are looking for an experienced Infrastructure Leader to take our SRE, Security, and Data Platform functions to the next level. This role is responsible for ensuring Kontakt.io’s platform operates with 99.99% uptime, is secure by design, and delivers high availability for data and services.\n\nIf you are passionate about scalable infrastructure, cloud security, data reliability, and healthcare data (EHR, HIPAA compliance), and you thrive in a high-growth, fast-moving environment, we want to hear from you!\n\nAs Infrastructure Leader, you will own the strategy, execution, and performance of our SRE, Security, and Data Platform teams. You will work closely with engineering, product, and business stakeholders to ensure that our infrastructure is resilient, scalable, and secure, with a strong focus on Electronic Health Records (EHR) data integrity and compliance.\n","descriptionHtml":"
Kontakt.io is building the platform that care operations run on.
We reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.
Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases,
Kontakt.io is the go-to platform for better and faster care delivery operations.
As we continue to scale, we are looking for an experienced
Infrastructure Leader to take our
SRE, Security, and Data Platform functions to the next level. This role is responsible for ensuring
Kontakt.io’s platform operates with 99.99% uptime, is
secure by design, and
delivers high availability for data and services.
If you are passionate about scalable infrastructure, cloud security, data reliability, and healthcare data (EHR, HIPAA compliance), and you thrive in a high-growth, fast-moving environment, we want to hear from you!
As Infrastructure Leader, you will own the strategy, execution, and performance of our SRE, Security, and Data Platform teams. You will work closely with engineering, product, and business stakeholders to ensure that our infrastructure is resilient, scalable, and secure, with a strong focus on Electronic Health Records (EHR) data integrity and compliance.
","lists":[{"content":"
Define infrastructure roadmaps, budgets, and technology strategies.Work cross-functionally with engineering and product teams to embed security, reliability, and scalability from the ground up.Foster a culture of automation, operational excellence, and proactive problem-solving.Define data retention, backup, and disaster recovery policies in compliance with healthcare regulations.Support secure data sharing with EHR systems, hospitals, and healthcare providers, ensuring interoperability and compliance.Work with AI/ML and analytics teams to ensure seamless access to critical healthcare and IoT-generated data.Implement security frameworks to protect EHR and sensitive healthcare data from breaches or unauthorized access.Champion DevSecOps, security automation, and proactive security measures to meet regulatory and industry standards.Define SLIs, SLOs, and SLAs while continuously improving observability and incident response.Maintain 99.99% uptime across all Kontakt.io services.Drive disaster recovery, high availability, and auto-scaling strategies.Optimize cloud infrastructure for performance, cost efficiency, and resilience.","text":"Key Responsibilities:"},{"content":"
15+ years of experience in infrastructure, cloud engineering, or site reliability engineering, with at least 5 years in a leadership role overseeing multiple teams.Deep expertise in cloud computing (AWS), Kubernetes, and distributed systems at scale.A track record of designing and implementing high-availability (99.99% uptime) architectures for enterprise-grade SaaS, IoT, or healthcare platforms.Strong understanding of network security, compliance frameworks (HIPAA, SOC 2), and data security best practices.Extensive experience with EHR data management and secure healthcare data handling.A mature leadership approach—able to navigate complex technical and business challenges, influence executive teams, and drive strategic decisions.Hands-on experience leading cross-functional teams, developing high-impact roadmaps, and building high-performance engineering cultures.Deep familiarity with DevOps, CI/CD, infrastructure as code (Terraform, Ansible, etc.), and advanced observability tools.Exceptional problem-solving skills, resilience under pressure, and the ability to make high-stakes decisions in real-time.Bonus points if you have:Experience working with EHR systems (Epic, Cerner, AthenaHealth, etc.) in high-scale environments.A track record of handling massive cloud migrations, multi-region deployments, and disaster recovery strategies.","text":"What You Bring:"},{"content":"
Be a key leader in a fast-growing company shaping the future of healthcare technology.Collaborate with top engineers, industry experts, and healthcare innovators to solve critical challenges.Drive Real Change in HealthcarePower the platform that hospitals rely on to improve patient care, staff productivity, and operational efficiency.","text":"Why You'll Love It Here"}],"closing":"Ready to Build the Future of Healthcare?\nApply now and be part of the go-to platform for better, faster care delivery. 🚀\n","closingHtml":"
Ready to Build the Future of Healthcare?
Apply now and be part of the go-to platform for better, faster care delivery. 🚀
"},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/7f65c5b6-9dd4-4f35-b454-ecd6d15e5707","apply":"https://jobs.lever.co/kontakt/7f65c5b6-9dd4-4f35-b454-ecd6d15e5707/apply"}},{"id":"c025ac99-8121-4976-82c0-697ce56e03c2","text":"Data Platform Engineer","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Cracow","team":"Engineering","allLocations":["Cracow"]},"content":{"description":"Kontakt.io is building the platform that care operations run on. We reduce waste, cut costs, and improve revenue by improving throughout asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations. Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\n\nAs a Data Platform Engineer, you will play a crucial role in designing, building, and maintaining scalable, high-performance data infrastructure. You will work with cutting-edge cloud and data technologies to enable real-time analytics, data ingestion, and machine learning applications. Your work will enable AI-powered automation, allowing hospitals and healthcare facilities to improve efficiency, reduce costs, and deliver better, faster care.\n\nIf you’re passionate about scalable data systems, AI-driven automation, and transforming care delivery operations, join Kontakt.io and help us redefine the future of healthcare!\n","descriptionHtml":"
Kontakt.io is building the platform that care operations run on. We reduce waste, cut costs, and improve revenue by improving throughout asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations. Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases,
Kontakt.io is the go-to platform for better and faster care delivery operations.
As a Data Platform Engineer, you will play a crucial role in designing, building, and maintaining scalable, high-performance data infrastructure. You will work with cutting-edge cloud and data technologies to enable real-time analytics, data ingestion, and machine learning applications. Your work will enable AI-powered automation, allowing hospitals and healthcare facilities to improve efficiency, reduce costs, and deliver better, faster care.
If you’re passionate about
scalable data systems, AI-driven automation, and transforming care delivery operations,
join Kontakt.io and help us redefine the future of healthcare!
","lists":[{"content":"
Design and build scalable data pipelines (batch & streaming) to process RTLS, IoT, and EHR data.Implement real-time event processing architectures using Kafka.Optimize ETL/ELT processes for efficient data ingestion, transformation, and storage.Develop and maintain data lakes and warehouses for analytics and machine learning applications - create scalable data layers—bronze, silver, and gold—that facilitate advanced analytics and machine learning applications.Partner with software engineers and cloud teams to maintain a highly available data platform.Work closely with third-party vendors (e.g., EPIC, Cerner, Meditech) to integrate, standardize, and secure data from EHRsInitiate and participate in architectural decisions to improve scalability, resiliency, and system efficiency.Ensure HIPAA and healthcare compliance standards are met in data storage and transmission.Optimize query performance, indexing, and partitioning for large-scale data processing.Implement role-based access control (RBAC), encryption, and anonymization for sensitive healthcare data.","text":"Responsibilites"},{"content":"
5+ years of experience as a Data Engineer, Data Platform Engineer, or related role.Proficiency in Python, Scala, or Java for data processing and automation.Hands-on experience with big data frameworks like Apache SparkExperience with streaming and batch processing using KafkaStrong knowledge of cloud platforms (AWS) and their data processing services.Expertise in TimeScaleFamiliarity with containerization and orchestration tools (Docker, Kubernetes, Terraform)Bonus Skills
Previous experience in healthcare, hospital operations, or real-time systems.Experience working with EHR systems (Epic, Cerner, Meditech)","text":"What You Bring"}],"closing":"","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/c025ac99-8121-4976-82c0-697ce56e03c2","apply":"https://jobs.lever.co/kontakt/c025ac99-8121-4976-82c0-697ce56e03c2/apply"}},{"id":"347abae7-595c-4d46-b771-28384e774655","text":"Senior Site Reliability Engineer","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"New York City","team":"Engineering","allLocations":["New York City"]},"content":{"description":"Kontakt.io is building the platform that care operations run on.\n\nWe reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.\n\nEasy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\nWe are looking for a Senior Site Reliability Engineer with strong software engineering expertise to help evolve and support the reliability of our cloud platform. This role is part of our Infrastructure Engineering function and plays a critical role in ensuring the performance, scalability, and availability of our systems and infrastructure.\n\nThe ideal candidate brings a deep understanding of software engineering principles applied to infrastructure. Rather than maintaining systems, you will design and build them—developing automation, tooling, and resilient architecture that enable high availability and fault tolerance across our entire AWS-based platform.\n\nAs a key technical contributor, you will work closely with engineering teams to define service-level objectives, improve observability, and architect scalable solutions that meet the demanding requirements of real-time healthcare operations. This role requires strategic thinking, a strong sense of ownership, and a commitment to engineering excellence in support of our mission-critical systems.\n","descriptionHtml":"
Kontakt.io is building the platform that care operations run on.
We reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.
Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases,
Kontakt.io is the go-to platform for better and faster care delivery operations.
We are looking for a Senior Site Reliability Engineer with strong software engineering expertise to help evolve and support the reliability of our cloud platform. This role is part of our Infrastructure Engineering function and plays a critical role in ensuring the performance, scalability, and availability of our systems and infrastructure.
The ideal candidate brings a deep understanding of software engineering principles applied to infrastructure. Rather than maintaining systems, you will design and build them—developing automation, tooling, and resilient architecture that enable high availability and fault tolerance across our entire AWS-based platform.
As a key technical contributor, you will work closely with engineering teams to define service-level objectives, improve observability, and architect scalable solutions that meet the demanding requirements of real-time healthcare operations. This role requires strategic thinking, a strong sense of ownership, and a commitment to engineering excellence in support of our mission-critical systems.
","lists":[{"content":"
Build internal tools and platform-level services to improve the reliability, observability, and scalability of our AWS infrastructure and Kubernetes environments.Design and implement fault-tolerant, self-healing systems that proactively detect and recover from failures.Develop and maintain Infrastructure-as-Code (IaC) using Terraform to automate infrastructure lifecycle management.Lead architecture reviews and performance optimization efforts for high-throughput, real-time systems.Define and own service-level indicators (SLIs), objectives (SLOs), and agreements (SLAs); instrument systems using Prometheus, OpenTelemetry, and Grafana.Automate key reliability processes, including disaster recovery, chaos engineering experiments, deployment pipelines, and auto-scaling mechanisms.Collaborate with engineering and product teams to embed reliability into the software development lifecycle from the outset.Participate in post-incident reviews; implement and track improvements that enhance long-term system resilience.Join an on-call rotation—focused on systems you’ve helped build and harden.","text":"Responsibilities:"},{"content":"
5+ years of experience in Site Reliability Engineering, Platform Engineering, or Cloud Infrastructure roles in modern, cloud-native environments.Strong software engineering skills with experience writing production-grade code (preferably in Java, Python, Go, or similar).Deep knowledge of AWS infrastructure and services, including VPC design, IAM, ECS/EKS, and networking fundamentals.Proven experience designing and scaling distributed, event-driven systems and understanding their operational failure modes.Hands-on expertise with Kubernetes in production, including multi-region deployments, service meshes, and runtime observability.Experience with CI/CD pipelines, GitOps practices, and infrastructure automation using tools like ArgoCD, Terraform, or Helm.A solid grasp of system performance, reliability engineering, and the tradeoffs between availability, latency, and scalability.","text":"Our requirements:"},{"content":"
Own Mission-Critical Reliability – Ensure hospitals and care facilities always stay online with a 99.99% uptime healthcare platform.Scale AI-Powered Infrastructure – Work on real-time automation and self-healing cloud systems that orchestrate care delivery.Drive Big Impact in Healthcare – Help reduce waste, optimize resources, and improve patient care with technology that delivers 10X ROI.Automation-First Culture – Minimize manual ops with cutting-edge automation, observability, and incident response strategies.Join a High-Performing Team – Work with top engineers, AI experts, and healthcare innovators solving real-world challenges","text":"Why You'll Love It Here"}],"closing":"Ready to Build the Future of Healthcare?\nApply now and help scale the platform that care operations run on. 🚀\n","closingHtml":"
Ready to Build the Future of Healthcare?
Apply now and help scale the platform that care operations run on. 🚀
"},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/347abae7-595c-4d46-b771-28384e774655","apply":"https://jobs.lever.co/kontakt/347abae7-595c-4d46-b771-28384e774655/apply"}},{"id":"0933c473-8254-4d1a-8ddb-9b6c9dbc50e9","text":"Senior Site Reliability Engineer","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"remote in Poland","team":"Engineering","allLocations":["remote in Poland","Cracow"]},"content":{"description":"Kontakt.io is building the platform that care operations run on.\n\nWe reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.\n\nEasy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\nWe are looking for a Senior Site Reliability Engineer with strong software engineering expertise to help evolve and support the reliability of our cloud platform. This role is part of our Infrastructure Engineering function and plays a critical role in ensuring the performance, scalability, and availability of our systems and infrastructure.\n\nThe ideal candidate brings a deep understanding of software engineering principles applied to infrastructure. Rather than maintaining systems, you will design and build them—developing automation, tooling, and resilient architecture that enable high availability and fault tolerance across our entire AWS-based platform.\n\nAs a key technical contributor, you will work closely with engineering teams to define service-level objectives, improve observability, and architect scalable solutions that meet the demanding requirements of real-time healthcare operations. This role requires strategic thinking, a strong sense of ownership, and a commitment to engineering excellence in support of our mission-critical systems.\n","descriptionHtml":"
Kontakt.io is building the platform that care operations run on.
We reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.
Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases,
Kontakt.io is the go-to platform for better and faster care delivery operations.
We are looking for a Senior Site Reliability Engineer with strong software engineering expertise to help evolve and support the reliability of our cloud platform. This role is part of our Infrastructure Engineering function and plays a critical role in ensuring the performance, scalability, and availability of our systems and infrastructure.
The ideal candidate brings a deep understanding of software engineering principles applied to infrastructure. Rather than maintaining systems, you will design and build them—developing automation, tooling, and resilient architecture that enable high availability and fault tolerance across our entire AWS-based platform.
As a key technical contributor, you will work closely with engineering teams to define service-level objectives, improve observability, and architect scalable solutions that meet the demanding requirements of real-time healthcare operations. This role requires strategic thinking, a strong sense of ownership, and a commitment to engineering excellence in support of our mission-critical systems.
","lists":[{"content":"
Build internal tools and platform-level services to improve the reliability, observability, and scalability of our AWS infrastructure and Kubernetes environments.Design and implement fault-tolerant, self-healing systems that proactively detect and recover from failures.Develop and maintain Infrastructure-as-Code (IaC) using Terraform to automate infrastructure lifecycle management.Lead architecture reviews and performance optimization efforts for high-throughput, real-time systems.Define and own service-level indicators (SLIs), objectives (SLOs), and agreements (SLAs); instrument systems using Prometheus, OpenTelemetry, and Grafana.Automate key reliability processes, including disaster recovery, chaos engineering experiments, deployment pipelines, and auto-scaling mechanisms.Collaborate with engineering and product teams to embed reliability into the software development lifecycle from the outset.Participate in post-incident reviews; implement and track improvements that enhance long-term system resilience.Join an on-call rotation—focused on systems you’ve helped build and harden.","text":"Key Responsibilities:"},{"content":"
5+ years of experience in Site Reliability Engineering, Platform Engineering, or Cloud Infrastructure roles in modern, cloud-native environments.Strong software engineering skills with experience writing production-grade code (preferably in Java, Python, Go, or similar).Deep knowledge of AWS infrastructure and services, including VPC design, IAM, ECS/EKS, and networking fundamentals.Proven experience designing and scaling distributed, event-driven systems and understanding their operational failure modes.Hands-on expertise with Kubernetes in production, including multi-region deployments, service meshes, and runtime observability.Experience with CI/CD pipelines, GitOps practices, and infrastructure automation using tools like ArgoCD, Terraform, or Helm.A solid grasp of system performance, reliability engineering, and the tradeoffs between availability, latency, and scalability.","text":"What You Bring"},{"content":"
Work on a mission-driven platform that improves healthcare operations and patient outcomes.B2B contract or an employment agreementCompetitive salary and stock option planCollaborate with top engineers, data scientists, and AI experts.Flexible remote or hybrid work options (office in Krakow)Collaborative and self-organized environmentprivate medical care, cafeteria system","text":"We offer:"}],"closing":"Ready to Build the Future of Healthcare?\nApply now and help scale the platform that care operations run on. 🚀\n","closingHtml":"
Ready to Build the Future of Healthcare?
Apply now and help scale the platform that care operations run on. 🚀
"},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/0933c473-8254-4d1a-8ddb-9b6c9dbc50e9","apply":"https://jobs.lever.co/kontakt/0933c473-8254-4d1a-8ddb-9b6c9dbc50e9/apply"}},{"id":"4ecad054-7dce-4ff3-88e2-e13e0132140d","text":"VP Product","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"New York, New York","team":"Product","allLocations":["New York, New York"]},"content":{"description":"Kontakt.io is building the platform that care operations run on.\n\nWe reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.\n\nEasy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\nPOSITION OVERVIEW\n\nAs a member of the Executive Leadership Team and reporting to the CEO, the VP of Product will work closely with a high-performing management team to drive the continued growth and success of Kontakt.io. The ideal candidate is a deeply technical product leader with strong go-to-market (GTM) acumen and a proven track record in B2B SaaS growth from the scale-up stage ($30M-$150M+ ARR). This individual must fully embrace the 4 Ps of product—product, price, place, and promotion—and have experience managing multiple products in a portfolio. They are passionate about building and scaling category-defining solutions, with expertise in AI-driven innovation and agent-based systems.\n\nThe VP of Product will be an opinionated, collaborative leader who is motivated to impact care delivery and embraces Kontakt.io’s virtues (people-first, effective, innovative, simplicity wins, no ego).\n","descriptionHtml":"
Kontakt.io is building the platform that care operations run on.
We reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.
Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases,
Kontakt.io is the go-to platform for better and faster care delivery operations.
POSITION OVERVIEW
As a member of the Executive Leadership Team and reporting to the CEO, the VP of Product will work closely with a high-performing management team to drive the continued growth and success of Kontakt.io. The ideal candidate is a deeply technical product leader with strong go-to-market (GTM) acumen and a proven track record in B2B SaaS growth from the scale-up stage ($30M-$150M+ ARR). This individual must fully embrace the 4 Ps of product—product, price, place, and promotion—and have experience managing multiple products in a portfolio. They are passionate about building and scaling category-defining solutions, with expertise in AI-driven innovation and agent-based systems.
The VP of Product will be an opinionated, collaborative leader who is motivated to impact care delivery and embraces Kontakt.io’s virtues (people-first, effective, innovative, simplicity wins, no ego). ","lists":[{"content":"
Strategic Product Leadership:Own and develop the product roadmap to align with the company’s business goals, customer needs, and growth strategy.Work cross-functionally with engineering, design, and GTM teams to deliver high-impact, scalable products.Ensure products leverage agentic AI/automation capabilities to create differentiated value.
Execution Excellence: Launch a new AI-native product line that aligns with Kontakt.io’s vision and growth objectives.Advance the existing RTLS offering to maintain market leadership and improve customer outcomes.Establish processes and KPIs to ensure timely and high-quality delivery of products.Monitor and optimize product ROI through rigorous measurement of performance metrics.
Customer-Centric Growth:Define and prioritize customer problems and opportunities through close collaboration with sales, customer success, and end-users.Build strong partnerships with marketing to shape the narrative for multi-product positioning and category creation.
Team Leadership: Manage and scale a high-functioning team of 8, including product managers and designers, ensuring effective collaboration across functions.Recruit, mentor, and retain top product talent with a focus on ownership, growth, and accountability.Collaborate effectively with remote teams, particularly in Europe.","text":"Scope of Responsibilities "},{"content":"
Product Launches: Successfully deliver a new AI-native product line that drives massive ARR growth and enhances Kontakt.io’s competitive position.Product Optimization: Advance the existing RTLS offering to improve adoption, customer satisfaction, and measurable ROI for customers.Roadmap Execution: Deliver on >90% of the committed product roadmap with measurable business and customer impact.Team Metrics: Build a collaborative, high-output team culture, improving metrics such as time-to-market, cycle time, and % roadmap delivered vs. committed.Customer Impact: Drive measurable customer and business outcomes, including increased NPS, reduced churn, and ARR growth.","text":"Success Measures "},{"content":"
Enterprise SaaS Expertise:Proven track record scaling multi-product B2B SaaS businesses from $20M to $100M+ ARR.Experience leading product organizations in fast-growing, global companies.
Technical Leadership:Deep technical understanding of AI/ML, agent-based systems, and cloud-native architectures.Familiarity with hardware products and solutions is a strong plus.Comfortable collaborating on architectural decisions with engineering leadership.Data-driven mindset, passionate about transforming insights into action.
Customer-Centric Growth:Experience driving GTM success with strong understanding of pricing, positioning, and buyer journeys.Deep empathy for end-users and the ability to translate customer needs into impactful solutions.
Leadership and Collaboration:Skilled in managing cross-functional teams across multiple geographies, including Europe.Track record of recruiting, coaching, and retaining world-class product teams, including designers.Strong executive presence and ability to influence internal and external stakeholders.
Industry Knowledge:Healthcare experience is nice to have but not required.Passionate about leveraging technology to solve meaningful problems, ideally in complex operational domains.
Mindset and Values:Resourceful, entrepreneurial mindset with a focus on frugality and impact.Thrives in high-growth, fast-paced environments.","text":"Candidate Qualifications "},{"content":"
Based within commuting distance of NYC (minimum 4 days/week in Manhattan office).Ability to travel internationally (quarterly visits to Poland).
","text":"Other Requirements "}],"closing":"This is a unique opportunity to join a mission-driven organization and drive growth and innovation in healthcare technology. If you’re ready to lead Kontakt.io into its next stage of growth, we want to hear from you.\n","closingHtml":"
This is a unique opportunity to join a mission-driven organization and drive growth and innovation in healthcare technology. If you’re ready to lead
Kontakt.io into its next stage of growth, we want to hear from you.
"},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/4ecad054-7dce-4ff3-88e2-e13e0132140d","apply":"https://jobs.lever.co/kontakt/4ecad054-7dce-4ff3-88e2-e13e0132140d/apply"}},{"id":"10e76cdc-5f87-425c-aed3-6ace64f0a5a1","text":"Sales Development Representative","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Charleston, South Carolina Metropolitan Area","team":"Sales&Marketing","allLocations":["Charleston, South Carolina Metropolitan Area"]},"content":{"description":"Kontakt.io is building the platform that care operations run on.\n\nWe help healthcare organizations cut costs, reduce waste, and improve revenue by enhancing throughput, asset utilization, and staff productivity. Our platform leverages AI, RTLS, and EHR data to automate workflows, adapt in real-time, and orchestrate care delivery operations seamlessly. \n\nEasy to deploy and scale, it provides full visibility into spaces, equipment, and people—eliminating inefficiencies and elevating the patient experience. With over 20+ use cases and a proven 10X ROI, Kontakt.io is the go-to solution for smarter, faster care delivery.\n\nOur growth speaks for itself:\n• Expanded our team from 70 to 130 professionals\n• Quadrupled Annual Recurring Revenue (ARR)\n• Maintained strong capital efficiency\n\nNow, with $47.5M in investment from Goldman Sachs, we're charging ahead toward $100M+ ARR.\nTo keep this momentum going, we’re looking for a Sales Development Representative (SDR) to join our team. If you’re eager to launch your sales career, love building connections, and are excited about working with innovative healthcare tech, we’d love to hear from you.\n\nAs an SDR at Kontakt.io, you’ll spark new business opportunities, build relationships with potential clients, and collaborate with our sales team to showcase the value of our solutions.\n\nSound exciting? We think so too. Let's connect!\n","descriptionHtml":"
Kontakt.io is building the platform that care operations run on.
We help healthcare organizations cut costs, reduce waste, and improve revenue by enhancing throughput, asset utilization, and staff productivity. Our platform leverages AI, RTLS, and EHR data to automate workflows, adapt in real-time, and orchestrate care delivery operations seamlessly.
Easy to deploy and scale, it provides full visibility into spaces, equipment, and people—eliminating inefficiencies and elevating the patient experience. With over 20+ use cases and a proven 10X ROI,
Kontakt.io is the go-to solution for smarter, faster care delivery.
Our growth speaks for itself:
• Expanded our team from 70 to 130 professionals
• Quadrupled Annual Recurring Revenue (ARR)
• Maintained strong capital efficiency
Now, with $
47.5M in investment from Goldman Sachs, we're charging ahead toward $100M+ ARR.
To keep this momentum going, we’re looking for a Sales Development Representative (SDR) to join our team. If you’re eager to launch your sales career, love building connections, and are excited about working with innovative healthcare tech, we’d love to hear from you.
As an SDR at
Kontakt.io, you’ll spark new business opportunities, build relationships with potential clients, and collaborate with our sales team to showcase the value of our solutions.
Sound exciting? We think so too. Let's connect!
","lists":[{"content":"
Drive top-of-the-funnel lead generation for Account Executives and Sales Manager. Update and manage all sales activities, opportunities, and account information in CRM.Consistently achieve a monthly quota of qualified opportunities and understanding of how it contributes to overall potential revenue pipeline. ","text":"Key Responsibilities:"},{"content":"
At least 1+ years of professional experience (including internships, volunteer work, etc.)Excellent communication and interpersonal skillsStrong problem-solving and decision-making abilitiesAbility to work independently and as part of a teamPositive attitude and a strong desire to succeedSelf starter, coachable, able to implement feedback in a timely manner ","text":"Qualifications:"}],"closing":"Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes—apply anyway. We are an equal opportunity employer and welcome applicants from all backgrounds to apply. \n\nWe Make Things Easy\nEasy to Use. Simplicity is harder than complexity. Each of our apps focuses on a single user and a specific problem. We create solutions for everyone to help them get things done.\nEasy to Buy. We simplify pricing with a single, per-bed or per-room model that encompasses all the necessary products and services to achieve your desired outcomes.\nEasy to Deploy. Using AI, cloud, and mobile technologies, our equipment autonomously communicates and validates itself without the need for human intervention, cutting deployment time from months to weeks or even days.\n\nWe Deliver Fast Outcomes\nIndustry’s #1 Time To Value. We accelerate your ROI and deliver positive outcomes to users faster than anyone else, thanks to how easy things work with our AI- and cloud-based platform.\nDelivered As A Service. Delivering everything from devices to apps to support, our as-a-service model allows you to add new use cases with a simple click. Gain agility and speed like never before.\nOutcome Driven. We deliver outcomes, not boxed equipment. From on-site installation to monitoring, all the way to service-level agreements, our approach is uniquely designed to ensure the outcomes you need.\n\nWe Ensure Unmatched Scalability\nPriced for Scaling. We offer scalable pricing, regardless of your project size. Enabling our customers to create value cost-effectively is a key element of our success.\nA Platform for Scaling. Lower TCO, quicker adoption of new use cases, extensive cloud scalability, and future-proofing your IT investments are among the many reasons why Kontakt.io is right for you.\nManaged for Scaling. SOC-2 and HIPAA compliant, our platform integrates with your wireless and security infrastructure, allowing you to use your current IT network with confidence and u\n","closingHtml":"
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes—apply anyway. We are an equal opportunity employer and welcome applicants from all backgrounds to apply.
We Make Things Easy
Easy to Use. Simplicity is harder than complexity. Each of our apps focuses on a single user and a specific problem. We create solutions for everyone to help them get things done.
Easy to Buy. We simplify pricing with a single, per-bed or per-room model that encompasses all the necessary products and services to achieve your desired outcomes.
Easy to Deploy. Using AI, cloud, and mobile technologies, our equipment autonomously communicates and validates itself without the need for human intervention, cutting deployment time from months to weeks or even days.
We Deliver Fast Outcomes
Industry’s #1 Time To Value. We accelerate your ROI and deliver positive outcomes to users faster than anyone else, thanks to how easy things work with our AI- and cloud-based platform.
Delivered As A Service. Delivering everything from devices to apps to support, our as-a-service model allows you to add new use cases with a simple click. Gain agility and speed like never before.
Outcome Driven. We deliver outcomes, not boxed equipment. From on-site installation to monitoring, all the way to service-level agreements, our approach is uniquely designed to ensure the outcomes you need.
We Ensure Unmatched Scalability
Priced for Scaling. We offer scalable pricing, regardless of your project size. Enabling our customers to create value cost-effectively is a key element of our success.
A Platform for Scaling. Lower TCO, quicker adoption of new use cases, extensive cloud scalability, and future-proofing your IT investments are among the many reasons why Kontakt.io is right for you. Managed for Scaling. SOC-2 and HIPAA compliant, our platform integrates with your wireless and security infrastructure, allowing you to use your current IT network with confidence and u
"},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/10e76cdc-5f87-425c-aed3-6ace64f0a5a1","apply":"https://jobs.lever.co/kontakt/10e76cdc-5f87-425c-aed3-6ace64f0a5a1/apply"}}],"hasNext":false}