{"data":[{"id":"0ee6b1a4-198e-4e3c-83d1-95a6712e5357","text":"Enterprise Account Executive","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"United States","team":"Sales&Marketing","allLocations":["United States"]},"content":{"description":"Kontakt.io is building the platform that care operations run on.\n\nWe reduce waste, cut costs, and improve throughput by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and EHR integration, our platform empowers care teams with self-learning agents that adapt in real time — enhancing operational performance and transforming patient care.\n\nWe’re trusted by HCA, Dignity Health, Mercy Health, Trinity Health, and the U.S. Department of Veterans Affairs, and we’ve quadrupled our ARR in the last 24 months. Now, with $47.5M in funding from Goldman Sachs, we’re scaling toward $100M+ ARR — and we’re looking for an Enterprise Account Executive to join our mission.\n\nThis role is focused on net-new logo acquisition within a defined geographic patch, supported by a dedicated SDR function, enablement team, and cross-functional leadership.\n","descriptionHtml":"","lists":[{"content":"

Own your territory: You’ll build and execute a territory plan focused on engaging new health systems, hospitals, and regional provider groups

Drive end-to-end sales — from outbound prospecting to negotiation and close — focused on complex, multi-stakeholder enterprise deals

Leverage Salesforce, Gong, and 6sense to identify key accounts, improve engagement, and forecast with accuracy

Collaborate cross-functionally with Sales Enablement, Product, and Leadership to refine your message and maximize your impact

Represent Kontakt.io at industry trade shows and healthcare conferences, using them as strategic tools to engage new prospects

Apply insight from our top national accounts to guide messaging in your region — you’ll bring proven value to new customers

","text":"💼 What You’ll Do"},{"content":"

We’ve mapped out a clear path for success — so you know exactly what’s expected, and what’s possible:

30 Days: Get ramped up fast. Complete onboarding, master the tools, and develop a territory plan grounded in data.

60 Days: Start executing. Launch outreach campaigns, book meetings, and begin building your early pipeline.

90 Days: Gain traction. Advance several real opportunities and develop relationships with key accounts.

6 Months: Own your patch. Build a strong, high-quality pipeline, engage decision-makers, and demonstrate real progress toward your quota.

","text":"🚀 What Success Looks Like"},{"content":"

Have 5+ years of success in complex B2B sales, ideally in healthcare SaaS, RTLS, or IoT

Understand long-cycle, consultative sales and how to build trust with Ops, CIOs, CFOs, and clinical leaders

Thrive in territory ownership, with strong outbound habits and SDR support

Balance autonomy with collaboration, working cross-functionally and welcoming leadership visibility

Bring rigor to your pipeline: detailed notes, clean forecasting, and insight-led selling

Bonus: Experience with Salesforce, Gong, and/or 6sense

","text":"✅ You’re a Fit If You..."},{"content":"

Equity in a high-growth company on a clear trajectory toward $100M+ ARR

Health, dental, and vision insurance

Paid time off plus 10 paid holidays

Any equipment or tech you need to do your job effectively

","text":"🎁 Benefits"}],"closing":"We Make Things Easy\nEasy to Use. Simplicity is harder than complexity. Each of our apps focuses on a single user and a specific problem. We create solutions for everyone to help them get things done.\nEasy to Buy. We simplify pricing with a single, per-bed or per-room model that encompasses all the necessary produts and services to achieve your desired outcomes.\nEasy to Deploy. Using AI, cloud, and mobile technologies, our equipment autonomously communicates and validates itself without the need for human intervention, cutting deployment time from months to weeks or even days.\n\nWe Deliver Fast Outcomes\nIndustry’s #1 Time To Value. We accelerate your ROI and deliver positive outcomes to users faster than anyone else, thanks to how easy things work with our AI- and cloud-based platform.\nDelivered As A Service. Delivering everything from devices to apps to support, our as-a-service model allows you to add new use cases with a simple click. Gain agility and speed like never before.\nOutcome Driven. We deliver outcomes, not boxed equipment. From on-site installation to monitoring, all the way to service-level agreements, our approach is uniquely designed to ensure the outcomes you need.\n\nWe Ensure Unmatched Scalability\nPriced for Scaling. We offer scalable pricing, regardless of your project size. Enabling our customers to create value cost-effectively is a key element of our success.\nA Platform for Scaling. Lower TCO, quicker adoption of new use cases, extensive cloud scalability, and future-proofing your IT investments are among the many reasons why Kontakt.io is right for you.\nManaged for Scaling. SOC-2 and HIPAA compliant, our platform integrates with your wireless and security infrastructure, allowing you to use your current IT network with confidence and uninterrupted functionality.\nApply for this job\n\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/0ee6b1a4-198e-4e3c-83d1-95a6712e5357","apply":"https://jobs.lever.co/kontakt/0ee6b1a4-198e-4e3c-83d1-95a6712e5357/apply"}},{"id":"dffc28e2-53d8-4867-a27e-320785b3bcbd","text":"Senior Software Engineer","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"remote in Poland","team":"Engineering","allLocations":["remote in Poland"]},"content":{"description":"Mission Statement: \n\nKontakt.io is building the platform that care operations run on.\n\nWe reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.\n\nEasy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\nSuccess in this position requires a passion for building high-performing and reliable applications. You need to have an internal urge to come up with innovative ideas and look for the best tools to solve scalability problems. \n\nOur tech stack : \n- backend: Kotlin, Java 15+ ; Spring boot, spring-data, Kafka, MongoDB, PostgreSQL, Docker, Kubernetes, Python\n- frontend: Angular 12/15, TypeScript, Leafletjs, PrimeNG, Vue.js, ES6, Nginx deployment, Figma designs\n\nWe are looking for a person who is able to work independently with the ability to look at the problem from a product perspective, suggest proper solutions and then execute against them. \n\n","descriptionHtml":"","lists":[{"content":"

develop user-facing Kontakt.io Apps

define data models and work with database systems like MongoDB and Postgres

establish connectivity with third-party systems using modern integrations technologies like RESTful APIs, WSS Streams, Webhooks, Kafka streams

build modular and reusable components and libraries

contribute to key architectural decisions that directly impact the scalability of Kontakt.io Apps.

write and maintain documentation

write performance tests

support and maintain CI/CD Workflows 

create and drive best practices in the team (including peer reviews and building for testability)

propose any upgrades and updates necessary for keeping up with modern security and development best practices

participate in 24/7 on-call rotation

","text":"You will be expected to:"},{"content":"

hands-on experience in designing and developing highly scalable applications using modern technology stacks such as Java/Kotlin, Kafka/RabbitMQ, MongoDB

strong microservice architecture experience

knowledge of Spring frameworks

Web Flux, Groovy experience

extensive experience building complex applications using object-oriented JavaScript/TypeScript leveraging the best modern Web frameworks (Angular, React, Vue, etc.)

expertise in front-end JavaScript frameworks, HTML, and CSS

experience with building front-end JavaScript applications using RESTful interfaces

the ability to naturally follow good development practices like test automation, CI/CD, source version control, etc

experience with development for and deployment to AWS

enjoy technical challenges and are eager to explore new technologies

good communication skills (English is a must)

Keycloak experience would be a great asset

","text":"Our requirements: "},{"content":"

fast-paced and dynamic startup environment, flat structure

B2B contract or a permanent agreement

competitive salary and stock option plan

work with our IoT experts and trending technologies

remote or hybrid work (office in Krakow)

collaborative and self-organized environment

flexible working hours

private medical care, cafeteria system

","text":"We offer:"}],"closing":"Ready to Build the Future of Healthcare?\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/dffc28e2-53d8-4867-a27e-320785b3bcbd","apply":"https://jobs.lever.co/kontakt/dffc28e2-53d8-4867-a27e-320785b3bcbd/apply"}},{"id":"bac4c98a-db67-4aa1-857f-0b01bf1248ba","text":"Chief Accountant / Finance Reporting","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Cracow","team":"Accounting","allLocations":["Cracow"]},"content":{"description":"Kontakt.io buduje platformę, na której opiera się funkcjonowanie systemu opieki zdrowotnej. Dzięki zwiększeniu efektywności wykorzystania zasobów i produktywności personelu redukujemy marnotrawstwo, obniżamy koszty i zwiększamy przychody. Nasza platforma wykorzystuje sztuczną inteligencję (AI), technologię lokalizacji w czasie rzeczywistym (RTLS) oraz dane z elektronicznej dokumentacji medycznej (EHR), umożliwiając samouczącym się agentom automatyzację przepływów pracy, adaptację w czasie rzeczywistym oraz koordynację całego procesu świadczenia opieki.\n","descriptionHtml":"","lists":[{"content":"

Kompleksowa obsługa księgowości firmy

Przygotowywanie sprawozdań finansowych i deklaracji podatkowych

Współpraca z audytorami, doradcami podatkowymi oraz instytucjami zewnętrznymi

Przygotowywanie i monitorowanie budżetów oraz prognoz finansowych

Analiza odchyleń między wynikami planowanymi a rzeczywistymi

Monitorowanie i analiza kluczowych wskaźników efektywności (KPI)

Identyfikacja ryzyk finansowych oraz rekomendowanie działań korygujących

Wdrażanie nowoczesnych narzędzi analitycznych i systemów raportowania

Raportowanie wyników finansowych i kontrolnych do zarządu

Współpraca z działem finansowym w Stanach Zjednoczonych w celu optymalizacji kosztów i poprawy rentowności

Wsparcie w rozwoju zawodowym członków zespołu oraz wdrażanie najlepszych praktyk w zakresie księgowości i kontrolingu

","text":"Zakres Obowiązków"},{"content":"

Wykształcenie wyższe, preferowane kierunki: rachunkowość, finanse, ekonomia

Minimum 5-letnie doświadczenie na stanowisku księgowym, z elementami kontrolingu finansowego w spółkach zagranicznych

Biegła znajomość przepisów rachunkowości, prawa podatkowego oraz zasad kontrolingu

Doświadczenie w przygotowywaniu budżetów, prognoz i raportowaniu finansowym

Umiejętność analitycznego myślenia, skrupulatność oraz zdolności organizacyjne

Znajomość programów księgowych (preferowany NetSuite) oraz zaawansowana znajomość pakietu MS Office, w szczególności Excel

Biegła znajomość języka angielskiego

","text":"Wymagania"},{"content":"

Konkurencyjne wynagrodzenie oraz kompleksowy pakiet benefitów (m.in. prywatna opieka medyczny, program kafeteryjny, ubezpieczenie grupowe).

Elastyczny model pracy hybrydowej (3 dni w biurze).

Wspierające i przyjazne środowisko pracy, w którym Twoje pomysły naprawdę mają znaczenie.

Ekscytujące projekty o międzynarodowym zasięgu, dające realną możliwość wpływania na rozwój firmy.

","text":"Nasza Oferta"}],"closing":"","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/bac4c98a-db67-4aa1-857f-0b01bf1248ba","apply":"https://jobs.lever.co/kontakt/bac4c98a-db67-4aa1-857f-0b01bf1248ba/apply"}},{"id":"0a50c126-6b5b-4cd9-b1a5-2dd75a3c0ef8","text":"Account Based Marketing (ABM) Manager","categories":{"commitment":null,"department":null,"level":null,"location":"New York City","team":"Sales&Marketing","allLocations":["New York City"]},"content":{"description":"Kontakt.io is building the platform that care operations run on. We reduce waste, cut costs, and improve revenue by improving throughout asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations. Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\nWe are seeking a results-driven and strategic Account-Based Marketing (ABM) Professional to join our growing marketing team. As an ABM Professional, you will play a key role in developing and executing high-impact ABM programs designed to engage our most strategic target accounts. This hybrid role, based in New York, offers the opportunity to work closely with dynamic marketing and sales teams to create tailored strategies that drive growth, deepen customer relationships, and accelerate revenue. The ideal candidate has a deep understanding of ABM strategies, enjoys collaborating across cross-functional teams, and has the ability to deliver measurable results.\n\n","descriptionHtml":"","lists":[{"content":"

3+ years of experience in B2B marketing, with a focus on Account-Based Marketing (ABM), ideally within the tech or healthcare environment

Proven experience designing and executing successful ABM campaigns, with a strong track record of driving engagement

Solid understanding of ABM tools and platforms (Salesforce, 6sense, etc) for campaign execution and reporting

Excellent collaborative mindset and experience working directly with sales teams to develop and execute marketing programs that drive engagement and close deals faster

Strong project management skills with the ability to manage multiple initiatives simultaneously while meeting deadlines and maintaining attention to detail

Excellent communication skills, with the ability to explain complex strategies and tactics to both marketing and sales teams

A creative “brand experience” mindset with the ability to think strategically and execute tactically

Comfortable with data analysis and using insights to optimize marketing efforts

","text":"What You Bring"},{"content":"

A hybrid work environment with 3 days in our NYC office each week

The opportunity to make a significant impact on the growth of a category-defining and innovative company

Competitive salary and benefits package

A collaborative, dynamic team culture that values creativity, innovation, and personal growth

","text":"Our Offer"},{"content":"

ABM Strategy & Execution

Develop and execute end-to-end ABM campaigns targeting high-value accounts, with a focus on personalized marketing initiatives that drive engagement and sales growth.

Partner closely with sales to understand account needs, challenges, and goals—aligning marketing efforts to support and maximize account success.

Create and deliver multi-channel campaigns (email, direct mail, digital ads, events, webinars, etc.), tailoring strategies and tactics to each account for maximum impact.

Collaborate with content, digital, and creative teams to produce personalized assets and messaging that resonate with key accounts.

Cross-Functional Collaboration

Build strong relationships with sales, customer success, and product teams to ensure ABM efforts are fully aligned and deliver a seamless experience for target accounts.

Coordinate with internal teams to plan and execute account-specific events, webinars, and thought leadership content aligned with the broader ABM strategy.

Measurement & Reporting

Track and analyze ABM campaign performance using platforms like Salesforce, 6sense, and other analytics tools to monitor engagement, conversions, and ROI.

Leverage data-driven insights to optimize and refine ABM strategies, ensuring continuous improvement and effectiveness.

Event & Content Management

Plan and manage high-touch, personalized events (virtual and in-person) such as exclusive webinars, roundtables, and industry gatherings for target accounts.

Collaborate with content teams to develop tailored collateral, case studies, and presentations that align with the interests and needs of key personas within each account.

","text":"Key Responsibilities "},{"content":"

3+ years of experience in B2B marketing, with a focus on Account-Based Marketing (ABM), ideally within the tech or healthcare environment

Proven experience designing and executing successful ABM campaigns, with a strong track record of driving engagement

Solid understanding of ABM tools and platforms (Salesforce, 6sense, etc) for campaign execution and reporting

Excellent collaborative mindset and experience working directly with sales teams to develop and execute marketing programs that drive engagement and close deals faster

Strong project management skills with the ability to manage multiple initiatives simultaneously while meeting deadlines and maintaining attention to detail

Excellent communication skills, with the ability to explain complex strategies and tactics to both marketing and sales teams

A creative “brand experience” mindset with the ability to think strategically and execute tactically

Comfortable with data analysis and using insights to optimize marketing efforts

","text":"What You Bring"},{"content":"

A hybrid work environment with 3 days in our NYC office each week (Tues, Weds, Thurs)

Equity 

Health, dental, and vision insurance via Anthem 

Paid time off + 10 paid holidays

Any equipment/tech that you need to do your job

Enjoy free office snacks and drinks, occasional company-paid lunches, and team bonding events in NYC 

","text":"Benefits / Perks:"}],"closing":"\nWe Make Things Easy\nEasy to Use. Simplicity is harder than complexity. Each of our apps focuses on a single user and a specific problem. We create solutions for everyone to help them get things done.\nEasy to Buy. We simplify pricing with a single, per-bed or per-room model that encompasses all the necessary produts and services to achieve your desired outcomes.\nEasy to Deploy. Using AI, cloud, and mobile technologies, our equipment autonomously communicates and validates itself without the need for human intervention, cutting deployment time from months to weeks or even days.\n\nWe Deliver Fast Outcomes\nIndustry’s #1 Time To Value. We accelerate your ROI and deliver positive outcomes to users faster than anyone else, thanks to how easy things work with our AI- and cloud-based platform.\nDelivered As A Service. Delivering everything from devices to apps to support, our as-a-service model allows you to add new use cases with a simple click. Gain agility and speed like never before.\nOutcome Driven. We deliver outcomes, not boxed equipment. From on-site installation to monitoring, all the way to service-level agreements, our approach is uniquely designed to ensure the outcomes you need.\n\nWe Ensure Unmatched Scalability\nPriced for Scaling. We offer scalable pricing, regardless of your project size. Enabling our customers to create value cost-effectively is a key element of our success.\nA Platform for Scaling. Lower TCO, quicker adoption of new use cases, extensive cloud scalability, and future-proofing your IT investments are among the many reasons why Kontakt.io is right for you.\nManaged for Scaling. SOC-2 and HIPAA compliant, our platform integrates with your wireless and security infrastructure, allowing you to use your current IT network with confidence and uninterrupted functionality.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/0a50c126-6b5b-4cd9-b1a5-2dd75a3c0ef8","apply":"https://jobs.lever.co/kontakt/0a50c126-6b5b-4cd9-b1a5-2dd75a3c0ef8/apply"}},{"id":"947b5f1a-5340-49bf-9cbe-f29899203dcf","text":"Data Platform Engineer","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"New York City","team":"Engineering","allLocations":["New York City","New York/Atlanta","New York"]},"content":{"description":"Kontakt.io is building the platform that care operations run on. We reduce waste, cut costs, and improve revenue by improving throughout asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations. Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\n\nAs a Data Platform Engineer, you will play a crucial role in designing, building, and maintaining scalable, high-performance data infrastructure. You will work with cutting-edge cloud and data technologies to enable real-time analytics, data ingestion, and machine learning applications. Your work will enable AI-powered automation, allowing hospitals and healthcare facilities to improve efficiency, reduce costs, and deliver better, faster care.\n\nIf you’re passionate about scalable data systems, AI-driven automation, and transforming care delivery operations, join Kontakt.io and help us redefine the future of healthcare!\n","descriptionHtml":"","lists":[{"content":"

Design and build scalable data pipelines (batch & streaming) to process RTLS, IoT, and EHR data.

Implement real-time event processing architectures using Kafka.

Optimize ETL/ELT processes for efficient data ingestion, transformation, and storage.

Develop and maintain data lakes and warehouses for analytics and machine learning applications - create scalable data layers—bronze, silver, and gold—that facilitate advanced analytics and machine learning applications.

Partner with software engineers and cloud teams to maintain a highly available data platform.

Work closely with third-party vendors (e.g., EPIC, Cerner, Meditech) to integrate, standardize, and secure data from EHRs

Initiate and participate in architectural decisions to improve scalability, resiliency, and system efficiency.

Ensure HIPAA and healthcare compliance standards are met in data storage and transmission.

Optimize query performance, indexing, and partitioning for large-scale data processing.

Implement role-based access control (RBAC), encryption, and anonymization for sensitive healthcare data.

","text":"Responsibilites"},{"content":"

5+ years of experience as a Data Engineer, Data Platform Engineer, or related role.

Proficiency in Python, Scala, or Java for data processing and automation.

Hands-on experience with big data frameworks like Apache Spark

Experience with streaming and batch processing using Kafka

Strong knowledge of cloud platforms (AWS) and their data processing services.

Expertise in TimeScale

Familiarity with containerization and orchestration tools (Docker, Kubernetes, Terraform)

Previous experience in healthcare, hospital operations, or real-time systems.

Experience working with EHR systems (Epic, Cerner, Meditech)

","text":"What You Bring"}],"closing":"Ready to Build the Future of Healthcare?\nApply now and help to build the platform that care operations run on. 🚀\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/947b5f1a-5340-49bf-9cbe-f29899203dcf","apply":"https://jobs.lever.co/kontakt/947b5f1a-5340-49bf-9cbe-f29899203dcf/apply"}},{"id":"5db831dd-2526-42e4-bd07-ff2335ef5cb5","text":"SRE Leader","categories":{"commitment":null,"department":null,"level":null,"location":"New York City","team":"Engineering","allLocations":["New York City"]},"content":{"description":"Kontakt.io is building the platform that care operations run on.\n\nWe reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.\n\nEasy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\nWe’re looking for a SRE Leader to own the reliability, performance, and automation of our cloud-based, real-time platform. This role will focus on keeping our platform running smoothly 24/7, minimizing downtime, improving observability, incident response, and self-healing automation. You will lead and scale the SRE team to ensure our infrastructure stays ahead of demand, operates efficiently and meets the needs of our growing healthcare customers.\n","descriptionHtml":"","lists":[{"content":"

Ensure 99.99% uptime across our cloud platform, meeting strict SLAs for healthcare customers.

Design and implement self-healing, fault-tolerant systems to prevent failures before they happen.

Define SLIs, SLOs, and SLAs, ensuring proactive performance monitoring and incident resolution.

Architect and manage scalable cloud infrastructure (AWS) for massive real-time data processing.

Optimize containerized environments (Kubernetes, Docker) to support multi-region deployments.

Lead the adoption of infrastructure as code (Terraform) to fully automate infrastructure management.

Build and refine a world-class monitoring, alerting, and logging system using Prometheus, Grafana, OpenTelemetry, and Datadog.

Lead incident response and on-call operations, reducing mean time to detection (MTTD) and mean time to resolution (MTTR).

Conduct blameless postmortems and continuously improve system resilience.

Reduce manual intervention through automated deployment, scaling, and failover mechanisms.

Partner with Security & Compliance teams to ensure infrastructure meets HIPAA and SOC 2 standards

Lead disaster recovery and business continuity planning to ensure critical healthcare services are always available.

Drive technical strategy and roadmap for scalability, monitoring, and reliability engineering.

Collaborate with Product, Engineering, and Infrastructure teams to align SRE initiatives with business priorities.

","text":"Responsibilities"},{"content":"

10+ years of experience in Site Reliability Engineering or Cloud Infrastructure.

Proven success scaling high-traffic, mission-critical platforms in SaaS, IoT, or healthcare.

Deep expertise in cloud platforms (AWS), Kubernetes, and distributed systems.

Strong background in monitoring, logging, and observability with Prometheus, OpenTelemetry, or similar tools.

Hands-on experience with incident management, postmortems, and building resilient systems.

Deep knowledge of CI/CD automation, GitOps, and infrastructure as code (Terraform, etc.).

A mature leadership approach, with the ability to drive technical strategy while growing and mentoring a high-performance SRE team.

Strong understanding of network security, access management, and compliance frameworks (HIPAA, SOC 2).

Experience with healthcare IT, including EHR data, FHIR, and HL7 interoperability.

Expertise in real-time distributed systems, event-driven architectures, or large-scale data pipelines.

Prior experience leading on-call rotations and major incident management processes.

","text":"What You Bring"},{"content":"

Own Mission-Critical Reliability – Ensure hospitals and care facilities always stay online with a 99.99% uptime healthcare platform.

Scale AI-Powered Infrastructure – Work on real-time automation and self-healing cloud systems that orchestrate care delivery.

Drive Big Impact in Healthcare – Help reduce waste, optimize resources, and improve patient care with technology that delivers 10X ROI.

Automation-First Culture – Minimize manual ops with cutting-edge automation, observability, and incident response strategies.

Join a High-Performing Team – Work with top engineers, AI experts, and healthcare innovators solving real-world challenges.

","text":"Why You'll Love It Here"}],"closing":"Ready to Build the Future of Healthcare?\nApply now and help scale the platform that care operations run on. 🚀\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/5db831dd-2526-42e4-bd07-ff2335ef5cb5","apply":"https://jobs.lever.co/kontakt/5db831dd-2526-42e4-bd07-ff2335ef5cb5/apply"}},{"id":"7f65c5b6-9dd4-4f35-b454-ecd6d15e5707","text":"Infrastructure Leader","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"New York, New York","team":"Engineering","allLocations":["New York, New York"]},"content":{"description":"Kontakt.io is building the platform that care operations run on.\n\nWe reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.\n\nEasy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\nAs we continue to scale, we are looking for an experienced Infrastructure Leader to take our SRE, Security, and Data Platform functions to the next level. This role is responsible for ensuring Kontakt.io’s platform operates with 99.99% uptime, is secure by design, and delivers high availability for data and services.\n\nIf you are passionate about scalable infrastructure, cloud security, data reliability, and healthcare data (EHR, HIPAA compliance), and you thrive in a high-growth, fast-moving environment, we want to hear from you!\n\nAs Infrastructure Leader, you will own the strategy, execution, and performance of our SRE, Security, and Data Platform teams. You will work closely with engineering, product, and business stakeholders to ensure that our infrastructure is resilient, scalable, and secure, with a strong focus on Electronic Health Records (EHR) data integrity and compliance.\n","descriptionHtml":"","lists":[{"content":"

Define infrastructure roadmaps, budgets, and technology strategies.

Work cross-functionally with engineering and product teams to embed security, reliability, and scalability from the ground up.

Foster a culture of automation, operational excellence, and proactive problem-solving.

Define data retention, backup, and disaster recovery policies in compliance with healthcare regulations.

Support secure data sharing with EHR systems, hospitals, and healthcare providers, ensuring interoperability and compliance.

Work with AI/ML and analytics teams to ensure seamless access to critical healthcare and IoT-generated data.

Implement security frameworks to protect EHR and sensitive healthcare data from breaches or unauthorized access.

Champion DevSecOps, security automation, and proactive security measures to meet regulatory and industry standards.

Define SLIs, SLOs, and SLAs while continuously improving observability and incident response.

Maintain 99.99% uptime across all Kontakt.io services.

Drive disaster recovery, high availability, and auto-scaling strategies.

Optimize cloud infrastructure for performance, cost efficiency, and resilience.

","text":"Key Responsibilities:"},{"content":"

15+ years of experience in infrastructure, cloud engineering, or site reliability engineering, with at least 5 years in a leadership role overseeing multiple teams.

Deep expertise in cloud computing (AWS), Kubernetes, and distributed systems at scale.

A track record of designing and implementing high-availability (99.99% uptime) architectures for enterprise-grade SaaS, IoT, or healthcare platforms.

Strong understanding of network security, compliance frameworks (HIPAA, SOC 2), and data security best practices.

Extensive experience with EHR data management and secure healthcare data handling.

A mature leadership approach—able to navigate complex technical and business challenges, influence executive teams, and drive strategic decisions.

Hands-on experience leading cross-functional teams, developing high-impact roadmaps, and building high-performance engineering cultures.

Deep familiarity with DevOps, CI/CD, infrastructure as code (Terraform, Ansible, etc.), and advanced observability tools.

Exceptional problem-solving skills, resilience under pressure, and the ability to make high-stakes decisions in real-time.

Bonus points if you have:

Experience working with EHR systems (Epic, Cerner, AthenaHealth, etc.) in high-scale environments.

A track record of handling massive cloud migrations, multi-region deployments, and disaster recovery strategies.

","text":"What You Bring:"},{"content":"

Be a key leader in a fast-growing company shaping the future of healthcare technology.

Collaborate with top engineers, industry experts, and healthcare innovators to solve critical challenges.

Drive Real Change in Healthcare

Power the platform that hospitals rely on to improve patient care, staff productivity, and operational efficiency.

","text":"Why You'll Love It Here"}],"closing":"Ready to Build the Future of Healthcare?\nApply now and be part of the go-to platform for better, faster care delivery. 🚀\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/7f65c5b6-9dd4-4f35-b454-ecd6d15e5707","apply":"https://jobs.lever.co/kontakt/7f65c5b6-9dd4-4f35-b454-ecd6d15e5707/apply"}},{"id":"c025ac99-8121-4976-82c0-697ce56e03c2","text":"Data Platform Engineer","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Cracow","team":"Engineering","allLocations":["Cracow"]},"content":{"description":"Kontakt.io is building the platform that care operations run on. We reduce waste, cut costs, and improve revenue by improving throughout asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations. Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\n\nAs a Data Platform Engineer, you will play a crucial role in designing, building, and maintaining scalable, high-performance data infrastructure. You will work with cutting-edge cloud and data technologies to enable real-time analytics, data ingestion, and machine learning applications. Your work will enable AI-powered automation, allowing hospitals and healthcare facilities to improve efficiency, reduce costs, and deliver better, faster care.\n\nIf you’re passionate about scalable data systems, AI-driven automation, and transforming care delivery operations, join Kontakt.io and help us redefine the future of healthcare!\n","descriptionHtml":"","lists":[{"content":"

Design and build scalable data pipelines (batch & streaming) to process RTLS, IoT, and EHR data.

Implement real-time event processing architectures using Kafka.

Optimize ETL/ELT processes for efficient data ingestion, transformation, and storage.

Develop and maintain data lakes and warehouses for analytics and machine learning applications - create scalable data layers—bronze, silver, and gold—that facilitate advanced analytics and machine learning applications.

Partner with software engineers and cloud teams to maintain a highly available data platform.

Work closely with third-party vendors (e.g., EPIC, Cerner, Meditech) to integrate, standardize, and secure data from EHRs

Initiate and participate in architectural decisions to improve scalability, resiliency, and system efficiency.

Ensure HIPAA and healthcare compliance standards are met in data storage and transmission.

Optimize query performance, indexing, and partitioning for large-scale data processing.

Implement role-based access control (RBAC), encryption, and anonymization for sensitive healthcare data.

","text":"Responsibilites"},{"content":"

5+ years of experience as a Data Engineer, Data Platform Engineer, or related role.

Proficiency in Python, Scala, or Java for data processing and automation.

Hands-on experience with big data frameworks like Apache Spark

Experience with streaming and batch processing using Kafka

Strong knowledge of cloud platforms (AWS) and their data processing services.

Expertise in TimeScale

Familiarity with containerization and orchestration tools (Docker, Kubernetes, Terraform)

Previous experience in healthcare, hospital operations, or real-time systems.

Experience working with EHR systems (Epic, Cerner, Meditech)

","text":"What You Bring"}],"closing":"","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/c025ac99-8121-4976-82c0-697ce56e03c2","apply":"https://jobs.lever.co/kontakt/c025ac99-8121-4976-82c0-697ce56e03c2/apply"}},{"id":"347abae7-595c-4d46-b771-28384e774655","text":"Senior Site Reliability Engineer","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"East Coast","team":"Engineering","allLocations":["East Coast","New York City"]},"content":{"description":"Kontakt.io is building the platform that care operations run on.\n\nWe reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.\n\nEasy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\nWe’re looking for a Senior Site Reliability Engineer to help ensure the reliability, performance, and automation of our cloud-based, real-time platform. This role will focus on keeping our platform running smoothly 24/7, minimizing downtime, improving observability, incident response, and self-healing automation. You will work closely with engineering teams to optimize infrastructure, scale systems efficiently, and ensure our platform meets the needs of our growing healthcare customers.\n","descriptionHtml":"","lists":[{"content":"

Ensure 99.99% uptime of our cloud platform by maintaining highly reliable and resilient infrastructure.

Design and implement self-healing, fault-tolerant systems to proactively prevent failures.

Define and maintain SLIs, SLOs, and SLAs to ensure proactive performance monitoring and rapid incident resolution.

Architect and optimize scalable cloud infrastructure (AWS) for real-time, high-throughput data processing.

Improve and manage containerized environments (Kubernetes, Docker) to support multi-region deployments.

Implement and enhance infrastructure as code (Terraform) for fully automated infrastructure management.

Develop and refine a robust monitoring, alerting, and logging system using Prometheus, Grafana, OpenTelemetry, and Datadog.

Participate in incident response and on-call rotations, driving down mean time to detection (MTTD) and mean time to resolution (MTTR).

Conduct blameless postmortems and implement lessons learned to improve system resilience.

Automate deployment, scaling, and failover mechanisms to reduce manual intervention.

Contribute to disaster recovery and business continuity planning to maintain availability of critical healthcare services.

Work closely with Product, Engineering, and Infrastructure teams to align SRE initiatives with business goals.

","text":"Responsibilities:"},{"content":"

5+ years of experience in Site Reliability Engineering or Cloud Infrastructure.

Proven success scaling high-traffic, mission-critical platforms in SaaS, IoT, or healthcare.

Deep expertise in cloud platforms (AWS), Kubernetes, and distributed systems.

Strong background in monitoring, logging, and observability with Prometheus, OpenTelemetry, or similar tools.

Deep knowledge of CI/CD automation, GitOps, and infrastructure as code (Terraform, etc.).

Strong understanding of network security, access management, and compliance frameworks (HIPAA, SOC 2).

Experience with healthcare IT, including EHR data, FHIR, and HL7 interoperability.

Expertise in real-time distributed systems, event-driven architectures, or large-scale data pipelines.

","text":"Our requirements:"},{"content":"

Own Mission-Critical Reliability – Ensure hospitals and care facilities always stay online with a 99.99% uptime healthcare platform.

Scale AI-Powered Infrastructure – Work on real-time automation and self-healing cloud systems that orchestrate care delivery.

Drive Big Impact in Healthcare – Help reduce waste, optimize resources, and improve patient care with technology that delivers 10X ROI.

Automation-First Culture – Minimize manual ops with cutting-edge automation, observability, and incident response strategies.

Join a High-Performing Team – Work with top engineers, AI experts, and healthcare innovators solving real-world challenges

","text":"Why You'll Love It Here"}],"closing":"Ready to Build the Future of Healthcare?\nApply now and help scale the platform that care operations run on. 🚀\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/347abae7-595c-4d46-b771-28384e774655","apply":"https://jobs.lever.co/kontakt/347abae7-595c-4d46-b771-28384e774655/apply"}},{"id":"0933c473-8254-4d1a-8ddb-9b6c9dbc50e9","text":"Senior Site Reliability Engineer","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"remote in Poland","team":"Engineering","allLocations":["remote in Poland","Cracow"]},"content":{"description":"Kontakt.io is building the platform that care operations run on.\n\nWe reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.\n\nEasy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\nAs a Site Reliability Engineer (SRE) at Kontakt.io, you will be responsible for ensuring the scalability, availability, and security of our cloud-based AI-driven healthcare platform. You will collaborate with software, data, and infrastructure teams to build highly resilient and automated systems, allowing hospitals and care facilities to operate seamlessly and without downtime.\nYour expertise in cloud infrastructure, automation, monitoring, and performance optimization will directly impact how healthcare organizations leverage real-time data to enhance patient care and operational efficiency.\n\nIf you are passionate about highly available systems, automation, and making an impact in healthcare, join Kontakt.io and help us build the future of smart care operations!\n","descriptionHtml":"","lists":[{"content":"

Design and maintain highly available, fault-tolerant, and scalable cloud infrastructure.

Implement SLOs, SLIs, and SLAs to track system reliability and optimize uptime.

Participate in 24/7 on-call rotation

Oversee production platform deployments

Monitor latency, traffic, errors, and system health using modern observability tools.

Conduct root cause analysis (RCA) and post-mortems to continuously improve system resilience.

Automate infrastructure provisioning using Terraform, Ansible, or Pulumi.

Implement CI/CD pipelines to ensure seamless and safe deployments.

Enable self-healing mechanisms using Kubernetes operators, auto-scaling, and fault detection.

Ensure compliance with HIPAA, GDPR, and other healthcare data regulations.

Define and execute disaster recovery (DR) and business continuity plans.

Manage and optimize AWS environments for cost-efficiency and performance.

Deploy and manage observability tools and build real-time alerting and response frameworks

Establish best practices for logging, debugging, and performance monitoring.

Improve incident response automation through runbooks, AI-based anomaly detection, and predictive analytics.

","text":"Key Responsibilities:"},{"content":"

3+ years of experience as an SRE

Strong expertise in Kubernetes, Docker, and container orchestration.

Experience managing cloud-native environments (AWS).

Experience with event-driven architectures, Kafka, or real-time data streaming.

Knowledge of machine learning infrastructure.

Previous experience in healthcare, compliance (HIPAA), and highly regulated environments.

Proficiency in Infrastructure as Code (IaC) using Terraform.

Deep knowledge of networking, DNS, load balancing, and security best practices.

Experience with CI/CD pipelines (Jenkins, CI, or ArgoCD).

Hands-on experience with monitoring and logging tools (Prometheus, Grafana, ELK, OpenTelemetry).

Strong programming skills in Python, Golang, or Bash for automation.

Knowledge of machine learning infrastructure.

","text":"What You Bring"},{"content":"

Work on a mission-driven platform that improves healthcare operations and patient outcomes.

B2B contract or an employment agreement

Competitive salary and stock option plan

Collaborate with top engineers, data scientists, and AI experts.

Flexible remote or hybrid work options (office in Krakow)

Collaborative and self-organized environment

private medical care, cafeteria system

","text":"We offer:"}],"closing":"Ready to Build the Future of Healthcare?\nApply now and help scale the platform that care operations run on. 🚀\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/0933c473-8254-4d1a-8ddb-9b6c9dbc50e9","apply":"https://jobs.lever.co/kontakt/0933c473-8254-4d1a-8ddb-9b6c9dbc50e9/apply"}},{"id":"1594063e-4867-440c-81ed-cea1326c6160","text":"Senior Data Scientist (Healthcare)","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"New York, New York","team":"Engineering","allLocations":["New York, New York"]},"content":{"description":"Kontakt.io is building the platform that care operations run on.\n\nWe reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.\n\nEasy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\nWe are a fast-growing, mission-driven organization dedicated to transforming healthcare through data-driven insights. Our team harnesses Electronic Health Record (EHR) and Real-Time Location Systems (RTLS) data to deliver innovative analytics solutions that optimize clinical workflows, enhance patient outcomes, and streamline hospital operations. We are seeking a passionate and experienced Senior Data Scientist to help drive these initiatives and shape the future of healthcare.\n\nAs a Senior Data Scientist, you will design and deploy advanced machine learning, operations research, and optimization solutions across various aspects of healthcare operations. Working alongside clinicians, data engineers, product managers, and hospital administrators, you will translate complex healthcare challenges into actionable strategies. The ideal candidate will have a strong technical skill set, proven leadership in end-to-end project delivery, and a deep understanding of healthcare data and regulations.\n","descriptionHtml":"","lists":[{"content":"

Excel at developing and deploying machine learning models to drive improved patient care and operational efficiency using complex healthcare data.

Are skilled at creating and scaling LLM-based solutions, including Retriever-Augmented Generation (RAG) architectures, for innovative applications in healthcare analytics.

Bring expertise in applying operations research techniques such as linear programming, queueing theory, and optimization to healthcare challenges like scheduling, resource allocation, and capacity planning.

Collaborate effectively with clinicians, operations teams, and product managers to align data-driven solutions with business goals.

Design experiments, pilot studies, and A/B tests to assess the impact of interventions in clinical and operational contexts.

Stay current with advancements in machine learning, operations research, and healthcare analytics, ensuring innovative and compliant solutions.

Prioritize adherence to healthcare privacy regulations (e.g., HIPAA) and implement secure workflows for data handling and deployment.

Have excellent communication skills and can convey complex technical concepts to both technical and non-technical stakeholders.

","text":"You:"},{"content":"

5+ years of experience in data science, predictive analytics, or related roles.

Exposure to EHR data structures and workflows in healthcare.

Proficiency in Python or R, with experience in libraries/frameworks like sci-kit-learn, PyTorch, or TensorFlow.

Strong SQL skills and familiarity with distributed computing platforms like Spark or Hadoop.

Experience with cloud environments (AWS, GCP, Azure) and MLOps best practices.

Knowledge of LLMs, NLP, and Retriever-Augmented Generation (RAG).

Strong analytical thinking and problem-solving abilities.

Master’s or PhD in Data Science, Computer Science, Statistics, Mathematics, Operations Research, or a related quantitative discipline.

","text":"Our requirements:"},{"content":"

Hands-on experience with operations research methods, simulation modeling, and resource optimization in healthcare or related fields.

Familiarity with RTLS data for asset tracking or workflow analysis.

Previous experience mentoring or leading junior data scientists or engineers.

Familiarity with DevOps/MLOps tools like Docker, Kubernetes, and Airflow, as well as CI/CD pipelines.

Advanced knowledge of simulation modeling and its application in healthcare.

Experience developing tools for real-time decision-making in healthcare environments.

","text":"Nice to Haves:"}],"closing":"We Make Things Easy\n\n- Easy to Use. Simplicity is harder than complexity. Each of our apps focuses on a single user and a specific problem. We create solutions for everyone to help them get things done.\n- Easy to Buy. We simplify pricing with a single, per-bed or per-room model that encompasses all the necessary products and services to achieve your desired outcomes.\n- Easy to Deploy. Using AI, cloud, and mobile technologies, our equipment autonomously communicates and validates itself without the need for human intervention, cutting deployment time from months to weeks or even days.\n\nWe Deliver Fast Outcomes\n\n- Industry’s #1 Time To Value. We accelerate your ROI and deliver positive outcomes to users faster than anyone else, thanks to how easy things work with our AI- and cloud-based platform.\n- Delivered As A Service. Delivering everything from devices to apps to support, our as-a-service model allows you to add new use cases with a simple click. Gain agility and speed like never before.\n- Outcome Driven. We deliver outcomes, not boxed equipment. From on-site installation to monitoring, all the way to service-level agreements, our approach is uniquely designed to ensure the outcomes you need.\n\nWe Ensure Unmatched Scalability\n\n- Priced for Scaling. We offer scalable pricing, regardless of your project size. Enabling our customers to create value cost-effectively is a key element of our success.\n- A Platform for Scaling. Lower TCO, quicker adoption of new use cases, extensive cloud scalability, and future-proofing your IT investments are among the many reasons why Kontakt.io is right for you.\n- Managed for Scaling. SOC-2 and HIPAA compliant, our platform integrates with your wireless and security infrastructure, allowing you to use your current IT network with confidence and uninterrupted functionality.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/1594063e-4867-440c-81ed-cea1326c6160","apply":"https://jobs.lever.co/kontakt/1594063e-4867-440c-81ed-cea1326c6160/apply"}},{"id":"cf0013bc-83ca-4ebe-8611-8b9e2fa34315","text":"Customer Success Manager, Team Lead - Healthcare Accounts","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"United States","team":"Customer Success","allLocations":["United States"]},"content":{"description":"Kontakt.io is building the platform that care operations run on.\n\nWe reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.\n\nEasy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n","descriptionHtml":"","lists":[{"content":"

Drive Customer Success: Forge strong relationships with healthcare clients, ensuring their needs are understood, and their goals are met with our solutions. Act as a trusted advisor, guiding clients through the implementation process and beyond.

Revenue Generation: Collaborate closely with the sales team to identify expansion opportunities within existing accounts. Proactively address any concerns or issues to maintain client satisfaction and secure renewals.

Full Lifecycle Management: Oversee the entire customer journey, from onboarding to ongoing support, ensuring seamless integration and utilization of our healthcare solutions. Take ownership of customer satisfaction and retention metrics.

Product Expertise: Develop an in-depth understanding of our healthcare technology offerings. Provide strategic insights and recommendations to clients, leveraging your expertise to drive value and maximize ROI.

","text":"Responsibilities:"},{"content":"

Cross-functional Collaboration: Strong collaboration skills to work effectively across departments, particularly with sales and marketing teams. Experience in crafting solution messaging and value propositions to support sales efforts.

Adaptability: Thrive in a dynamic, fast-paced environment, exhibiting enthusiasm and flexibility in addressing evolving customer needs and market trends.

","text":"Competencies:"},{"content":"

Healthcare Technology Expertise: Prior experience in the healthcare sector is a must, preferably with knowledge of RTLS, IoT, and location technology solutions. Familiarity with SaaS products tailored for healthcare settings is highly desirable.

Pipeline Management: Proven track record of building and managing pipelines to support ongoing Customer Success growth. Experience in high-growth startup environments is advantageous.

Travel Flexibility: Willingness to travel occasionally for client meetings, conferences, and industry events.

","text":"Qualifications:"},{"content":"

Competitive salary and bonus structure.  

Health, dental, and vision insurance.

Stock options.

Professional development opportunities.

A dynamic and innovative work environment with opportunities for career growth.

The chance to be a part of a high-growth SaaS startup and make a significant impact on our success.

","text":"Benefits:"}],"closing":"We Make Things Easy\nEasy to Use. Simplicity is harder than complexity. Each of our apps focuses on a single user and a specific problem. We create solutions for everyone to help them get things done.\nEasy to Buy. We simplify pricing with a single, per-bed or per-room model that encompasses all the necessary produts and services to achieve your desired outcomes.\nEasy to Deploy. Using AI, cloud, and mobile technologies, our equipment autonomously communicates and validates itself without the need for human intervention, cutting deployment time from months to weeks or even days.\n\nWe Deliver Fast Outcomes\nIndustry’s #1 Time To Value. We accelerate your ROI and deliver positive outcomes to users faster than anyone else, thanks to how easy things work with our AI- and cloud-based platform.\nDelivered As A Service. Delivering everything from devices to apps to support, our as-a-service model allows you to add new use cases with a simple click. Gain agility and speed like never before.\nOutcome Driven. We deliver outcomes, not boxed equipment. From on-site installation to monitoring, all the way to service-level agreements, our approach is uniquely designed to ensure the outcomes you need.\n\nWe Ensure Unmatched Scalability\nPriced for Scaling. We offer scalable pricing, regardless of your project size. Enabling our customers to create value cost-effectively is a key element of our success.\nA Platform for Scaling. Lower TCO, quicker adoption of new use cases, extensive cloud scalability, and future-proofing your IT investments are among the many reasons why Kontakt.io is right for you.\nManaged for Scaling. SOC-2 and HIPAA compliant, our platform integrates with your wireless and security infrastructure, allowing you to use your current IT network with confidence and uninterrupted functionality.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/cf0013bc-83ca-4ebe-8611-8b9e2fa34315","apply":"https://jobs.lever.co/kontakt/cf0013bc-83ca-4ebe-8611-8b9e2fa34315/apply"}},{"id":"4ecad054-7dce-4ff3-88e2-e13e0132140d","text":"VP Product","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"New York, New York","team":"Product","allLocations":["New York, New York"]},"content":{"description":"Kontakt.io is building the platform that care operations run on.\n\nWe reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity. Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.\n\nEasy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience. With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.\n\nPOSITION OVERVIEW\n\nAs a member of the Executive Leadership Team and reporting to the CEO, the VP of Product will work closely with a high-performing management team to drive the continued growth and success of Kontakt.io. The ideal candidate is a deeply technical product leader with strong go-to-market (GTM) acumen and a proven track record in B2B SaaS growth from the scale-up stage ($30M-$150M+ ARR). This individual must fully embrace the 4 Ps of product—product, price, place, and promotion—and have experience managing multiple products in a portfolio. They are passionate about building and scaling category-defining solutions, with expertise in AI-driven innovation and agent-based systems.\n\nThe VP of Product will be an opinionated, collaborative leader who is motivated to impact care delivery and embraces Kontakt.io’s virtues (people-first, effective, innovative, simplicity wins, no ego).\n","descriptionHtml":"","lists":[{"content":"

Strategic Product Leadership:

Own and develop the product roadmap to align with the company’s business goals, customer needs, and growth strategy.

Work cross-functionally with engineering, design, and GTM teams to deliver high-impact, scalable products.

Ensure products leverage agentic AI/automation capabilities to create differentiated value.

Execution Excellence:

Launch a new AI-native product line that aligns with Kontakt.io’s vision and growth objectives.

Advance the existing RTLS offering to maintain market leadership and improve customer outcomes.

Establish processes and KPIs to ensure timely and high-quality delivery of products.

Monitor and optimize product ROI through rigorous measurement of performance metrics.

Customer-Centric Growth:

Define and prioritize customer problems and opportunities through close collaboration with sales, customer success, and end-users.

Build strong partnerships with marketing to shape the narrative for multi-product positioning and category creation.

Team Leadership:

Manage and scale a high-functioning team of 8, including product managers and designers, ensuring effective collaboration across functions.

Recruit, mentor, and retain top product talent with a focus on ownership, growth, and accountability.

Collaborate effectively with remote teams, particularly in Europe.

","text":"Scope of Responsibilities "},{"content":"

Product Launches: Successfully deliver a new AI-native product line that drives massive ARR growth and enhances Kontakt.io’s competitive position.

Product Optimization: Advance the existing RTLS offering to improve adoption, customer satisfaction, and measurable ROI for customers.

Roadmap Execution: Deliver on >90% of the committed product roadmap with measurable business and customer impact.

Team Metrics: Build a collaborative, high-output team culture, improving metrics such as time-to-market, cycle time, and % roadmap delivered vs. committed.

Customer Impact: Drive measurable customer and business outcomes, including increased NPS, reduced churn, and ARR growth.

","text":"Success Measures "},{"content":"

Enterprise SaaS Expertise:

Proven track record scaling multi-product B2B SaaS businesses from $20M to $100M+ ARR.

Experience leading product organizations in fast-growing, global companies.

Technical Leadership:

Deep technical understanding of AI/ML, agent-based systems, and cloud-native architectures.

Familiarity with hardware products and solutions is a strong plus.

Comfortable collaborating on architectural decisions with engineering leadership.

Data-driven mindset, passionate about transforming insights into action.

Customer-Centric Growth:

Experience driving GTM success with strong understanding of pricing, positioning, and buyer journeys.

Deep empathy for end-users and the ability to translate customer needs into impactful solutions.

Leadership and Collaboration:

Skilled in managing cross-functional teams across multiple geographies, including Europe.

Track record of recruiting, coaching, and retaining world-class product teams, including designers.

Strong executive presence and ability to influence internal and external stakeholders.

Industry Knowledge:

Healthcare experience is nice to have but not required.

Passionate about leveraging technology to solve meaningful problems, ideally in complex operational domains.

Mindset and Values:

Resourceful, entrepreneurial mindset with a focus on frugality and impact.

Thrives in high-growth, fast-paced environments.

","text":"Candidate Qualifications "},{"content":"

Based within commuting distance of NYC (minimum 4 days/week in Manhattan office).

Ability to travel internationally (quarterly visits to Poland).

","text":"Other Requirements "}],"closing":"This is a unique opportunity to join a mission-driven organization and drive growth and innovation in healthcare technology. If you’re ready to lead Kontakt.io into its next stage of growth, we want to hear from you.\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/4ecad054-7dce-4ff3-88e2-e13e0132140d","apply":"https://jobs.lever.co/kontakt/4ecad054-7dce-4ff3-88e2-e13e0132140d/apply"}},{"id":"10e76cdc-5f87-425c-aed3-6ace64f0a5a1","text":"Sales Development Representative","categories":{"commitment":"Fulltime","department":null,"level":null,"location":"Charleston, South Carolina Metropolitan Area","team":"Sales&Marketing","allLocations":["Charleston, South Carolina Metropolitan Area"]},"content":{"description":"Kontakt.io is building the platform that care operations run on.\n\nWe help healthcare organizations cut costs, reduce waste, and improve revenue by enhancing throughput, asset utilization, and staff productivity. Our platform leverages AI, RTLS, and EHR data to automate workflows, adapt in real-time, and orchestrate care delivery operations seamlessly. \n\nEasy to deploy and scale, it provides full visibility into spaces, equipment, and people—eliminating inefficiencies and elevating the patient experience. With over 20+ use cases and a proven 10X ROI, Kontakt.io is the go-to solution for smarter, faster care delivery.\n\nOur growth speaks for itself:\n• Expanded our team from 70 to 130 professionals\n• Quadrupled Annual Recurring Revenue (ARR)\n• Maintained strong capital efficiency\n\nNow, with $47.5M in investment from Goldman Sachs, we're charging ahead toward $100M+ ARR.\nTo keep this momentum going, we’re looking for a Sales Development Representative (SDR) to join our team. If you’re eager to launch your sales career, love building connections, and are excited about working with innovative healthcare tech, we’d love to hear from you.\n\nAs an SDR at Kontakt.io, you’ll spark new business opportunities, build relationships with potential clients, and collaborate with our sales team to showcase the value of our solutions.\n\nSound exciting? We think so too. Let's connect!\n","descriptionHtml":"","lists":[{"content":"

Drive top-of-the-funnel lead generation for Account Executives and Sales Manager. 

Update and manage all sales activities, opportunities, and account information in CRM.

Consistently achieve a monthly quota of qualified opportunities and understanding of how it contributes to overall potential revenue pipeline.

","text":"Key Responsibilities:"},{"content":"

At least 1+ years of professional experience (including internships, volunteer work, etc.)

Excellent communication and interpersonal skills

Strong problem-solving and decision-making abilities

Ability to work independently and as part of a team

Positive attitude and a strong desire to succeed

Self starter, coachable, able to implement feedback in a timely manner 

","text":"Qualifications:"}],"closing":"Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes—apply anyway. We are an equal opportunity employer and welcome applicants from all backgrounds to apply. \n\nWe Make Things Easy\nEasy to Use. Simplicity is harder than complexity. Each of our apps focuses on a single user and a specific problem. We create solutions for everyone to help them get things done.\nEasy to Buy. We simplify pricing with a single, per-bed or per-room model that encompasses all the necessary products and services to achieve your desired outcomes.\nEasy to Deploy. Using AI, cloud, and mobile technologies, our equipment autonomously communicates and validates itself without the need for human intervention, cutting deployment time from months to weeks or even days.\n\nWe Deliver Fast Outcomes\nIndustry’s #1 Time To Value. We accelerate your ROI and deliver positive outcomes to users faster than anyone else, thanks to how easy things work with our AI- and cloud-based platform.\nDelivered As A Service. Delivering everything from devices to apps to support, our as-a-service model allows you to add new use cases with a simple click. Gain agility and speed like never before.\nOutcome Driven. We deliver outcomes, not boxed equipment. From on-site installation to monitoring, all the way to service-level agreements, our approach is uniquely designed to ensure the outcomes you need.\n\nWe Ensure Unmatched Scalability\nPriced for Scaling. We offer scalable pricing, regardless of your project size. Enabling our customers to create value cost-effectively is a key element of our success.\nA Platform for Scaling. Lower TCO, quicker adoption of new use cases, extensive cloud scalability, and future-proofing your IT investments are among the many reasons why Kontakt.io is right for you.\nManaged for Scaling. SOC-2 and HIPAA compliant, our platform integrates with your wireless and security infrastructure, allowing you to use your current IT network with confidence and u\n","closingHtml":""},"urls":{"list":"https://jobs.lever.co/kontakt","show":"https://jobs.lever.co/kontakt/10e76cdc-5f87-425c-aed3-6ace64f0a5a1","apply":"https://jobs.lever.co/kontakt/10e76cdc-5f87-425c-aed3-6ace64f0a5a1/apply"}}],"hasNext":false}